Christian Lim Email & Phone Number

California, United States

San Francisco Bay Area

Installed, managed, secured and troubleshot cable networks utilizing hardware from Cisco, Netgear, Dell, and more. Deployed wireless networks using both local and cloud-based controllers with extensive experience using Ubiquiti access points. Administered VOIP PBX hardware and software and configured and provisioned VOIP (Cisco, Grandstream, Polycom) phones as well as software-based VOIP/SIP solutions (Asterik/OpenPBX). Implemented content-filtering solutions (GoGuardian, Securly, SonicWall, etc.) for student and employee access. Administered and managed the Student Information System (Aeries).Communicated with staff, parents, and students to troubleshoot and resolve complex technical problems. Spent time ensuring that concepts were thoroughly explained and understood.Individually managed multiple schools in different locations, providing both on-site and remote technical support to over 1,100 users with an emphasis on networking, content-filtering, and Google Chromebooks. Additionally handled several high volume Mac OSX, Windows, iOS and Android issues. Extensive knowledge of Google Admin and G-Suite (formerly GAFE) applications (Docs, Sheets, and Forms). Managed network printers via Windows, Google Cloud Print, and CUPS. Created video tutorials for staff, students, and parents in order to promote better technological understanding.

Hercules, Ca

Provided ongoing local and remote end user support, account maintenance, and server/workstation repair, tested and supported homegrown pathology software, installed and maintained over 100 remote systems, established an 8x8 VOIP network, implemented a software delivery system for remote customers, installed and maintained file shares, system documentation, and an equipment tag system, maintained local and cloud backup recovery software, assisted with data management for patient insurance records and accounts, assisted Electronic Medical Record (EMR) companies with interface solutions and troubleshooting, and managed and securely delivered Cancer Registry Records (CCRE).

Hayward, Ca

Responsible for selecting, supporting, and upgrading hardware and software solutions, established network infrastructure and supported three remote sites, maintained and upgraded multiple application and database servers, and successfully recovered from a total primary network share failure.

Oakland, Ca

Taught career, life, and technology skills, created computer literacy lesson plans for adolescents, supervised a technology lab, and provided networking and tech support for four clubs in Oakland.