Service Administrator
CurrentSupported management in strategic planning, resulting in improved efficiency. Assisted in preparation of monthly reports to inform decision making. Handled confidential documents with utmost discretion safeguarding privacy. Coordinated workflow to meet business demands, monitoring and prioritising outstanding service requests and work orders. Experience with Microsoft 365 applications: Word, Excel, PowerPoint, Publisher, Outlook, Dynamics, Power BIOversaw volunteer recruitment, training and development processes to guarantee service excellence