Program Manager
Current- Work directly under the Clinical Director in a collaborative sense, but engage with all departments and ownership when necessary. - Oversee all behavioral technicians and company chef including scheduling of shifts, covering of shifts, and planning of the weekend schedule. - Reporting payroll to the accountant in a timely manner while ensuring to provide accurate details around sick and paid time off, overtime, and no call/no show activity. - Monitor behavioral technicians and company chef closely to ensure continuity in efficiency and productivity. - Assist the clinical team in scheduling and setting up ancillary clinical activities. - Oversee both the program office and the house for cleanliness, functionality, and overall inventory, delegating needs and tasks where necessary. - Maintain open and clear communication with company owners and clinical team to ensure the program is running smoothly. - Review spending on a quarterly basis for any discrepancies or areas where a budget can be considered, evaluating ways to cut spending by bulk ordering, etc. - Facilitate all communication between technicians and clinical staff and ownership to be the “thread between” departments representing operations. - Collaborate with owners and clinical director on specialized projects including Superbills, marketing events, and administrative duties as requested. - Ensuring the flow of treatment in the office is smooth including technology and timeliness, assigning these duties to an on-shift technician when appropriate. - Oversee hiring and onboarding of new technicians in collaboration with the Clinical Director. - Utilize LightningStep to import client’s health records, documents, notes, etc. - Oversee/facilitate the weekly intake process directly.
