Cj Dalby Email & Phone Number

As a Collections Process Manager, my role is to manage and improve the collections process for the business. One of my main responsibilities is managing the automation of systems, workflows, and technologies to enhance customer service, increase quality, reduce operating costs, and minimize risk to the business.In addition to this, I work closely with the.

Gordon, New South Wales, Australia

As a Collections Performance Manager, my primary focus was on coaching and supporting team leaders and staff to drive collections performance, improve customer service, and meet KPIs.I led and managed collections and customer service staff, ensuring they received the necessary coaching and support to provide exceptional service to clients and customers. I.

Sydney, Australia

I joined CFMG as a Collections Officer within ECOLL, a debt recovery agency, and quickly advanced to become the Portfolio Manager/Team Leader for both ECOLL and iMS, a specialty collections agency.As the Team Leader, I was responsible for overseeing the management of various collection portfolios, including deceased, merchant, liquidation, hardship, and.

During my time as the Assistant Portfolio Manager/Team Leader at CFMG, I was responsible for supporting the Portfolio Manager in the management of various collection portfolios, including deceased, merchant, liquidation, hardship, and business as usual collections.My focus was on ensuring that the team members had the necessary resources, training, and.

I joined reminda as an experienced Collections Officer, bringing with me a wealth of expertise in fast-paced collections and advanced skip tracing skills. My primary objective was to support the team leader and collaborate with the team to develop and implement strategies for successful collections.In this role, I was responsible for managing accounts that.

I began my journey at CCG with the goal of exploring a new career path that offered substantial room for growth. During my time at the company, I started in a mid-range division team that managed accounts ranging from 1-15 years past due. My responsibilities included overseeing credit cards, personal loans, secured debt, lines of credit, telecommunications.