Helped execute a direct mail campaign including follow up contact, issue resolution, and escalation when needed.Assisted customers through email for billing and technical issues, maintaining a high satisfaction rating during peak season.Provided front-desk coverage and resident service for an exclusive gated community.

Trained new staff on procedures and expectations; led a small team to maintain service and departmental standards; prepared monthly departmental financial status reports including gross margin, inventory, and labor; maintained daily inventory; and purchased product and supplies.Received multiple awards for customer service and "Outstanding Team Member."

Customer service, production of prepared products, and opening and closing duties. Maintained daily inventory and purchased product and supplies.

Trained new staff on procedures and expectations; led a small team to maintain service and departmental standards; prepared monthly departmental financial status reports including gross margin, inventory, and labor; maintained daily inventory; and purchased product and supplies.Received multiple awards for customer service and "Outstanding Team Member."

Responsibilities included customer service, production of prepared products, and opening and closing duties.

Assisted students and teachers with technical problems and helped train students -- both undergraduate and graduate level -- on computer-based art programs.