Daniela Mesa Pineda Email & Phone Number

United States

Build and maintain lasting relationships with companies key operators; Provide consultative business support for customers; Be the strategic driver that powers small business growth; Help tour operators identify and enable features that drive new revenue and save time; Work closely with onboarding, support, sales, editorial, and product team to help deliver exceptional customer experiences; Help drive renewals and contract negotiations, and opportunities for revenue uplift.

United States

Connecting the world through experiences with the top booking software in North America. Peek is a one-stop-shop to discover and book amazing experiences for both travelers and locals.- Build and maintain lasting relationships with Peek's SMB tours & activities vendors as the primary point of contact post-onboarding process.- Provide consultative business support for customers via incoming and outgoing emails/phone calls and screen shares.- Educate vendors on new features of "Peek Professional" SaaS product suite and changes in the tours & activities industry.- Lead key initiatives to increase product adoption.- Work closely with onboarding, support, sales, editorial and product team to help deliver exceptional customer experiences.- Identify and execute improvements on internal 'vendor-facing' processes.

Medellín, Antioquia Department, Colombia

- Execute, coordinate and lead actions that promote the positioning of Colombia as an international tourist destination, through the regional offer of Antioquiaand make the industry one of the main generators of foreign exchange.- Generate business opportunities in the international market for tourism service providers in the region, to strengthen their commercial relationship and focustheir internationalization strategy.- Analyze the Pipeline of tourism service providers in the region, to identify gaps or business opportunities within their internationalization process.- Search for new exporting companies, to increase the export business fabric capable of generating a greater dynamism of international tourism in the region.- Coordinate the participation of tourism service providers in international fairs, with the support of marketing and the commercial office where it is executed, optimizing the assigned budget, guaranteeing the reputation of the brand and image of the country.- Develop alliances with national and international, private, and public entities, to support business initiatives, development, and growth of the service portfolio.- Act as project leader, ensuring the correct and timely execution of the different activities, complying with due administrative processes.- Centralization of information from the use of the entity's CRM (Salesforce) and work under quality standards.

Medellín, Antioquia Department, Colombia

-Maintain permanent communication and relationship with the adherent members through workshops, focus groups and relationship events.- Follow-up to the membership affiliation agreements.- Recruitment of new members.- Support in the definition of strategies giving creative ideas for the maintenanceand customer loyalty.- Support in the commercialization of the different city events (Flower Festival,Christmas Lights Festival, Maridaje, etc.)- Support in the monitoring of events, congresses, and conventions in the city, as well as international fairs.- Development and coordination of Fams, Press and Blog trips to show Medellín as a vacation or meeting destination.

Medellín, Antioquia Department, Colombia

- Collaborate as a guide to encourage and accompany other students in carryingout academic support activities for the program.- Develop improvement topics with students, under the direct and face-to-facesupervision of the teacher.- Advice students about personal issues, educational issues, career planning orpersonal development.

Medellín, Antioquia Department, Colombia

-Provide administrative support through calculations to obtain financial indexes, record, and control budget availability, prepare payment vouchers for various concepts, ensuring an efficient operation of the office.- Answers phone calls, organize schedules, meetings, and site inspections.- Carry out administrative duties such as filing, typing, copying, binding, scanningetc.- Prepare communications, such as memos, emails, invoices, reports, and othercorrespondence.

Master Of Business Administration - Mba, Mba, 9/10

- Objective: to gain in-depth knowledge of business practices - Objetivo: conocer en profundidad las prácticas empresariales

Bachelor'S Degree, Administración De Empresas Turísticas, 4.2/5

-Responsible for the management and administration of companies dedicated to tourism and hospitality. -Responsable de la gestión y.

Especialista En Dirección Y Gestión De Proyectos, Project Management, 8/10

Enfocado en la conceptualización, análisis y desarrollo de proyectos, así como las herramientas tecnológicas colaborativas. • Reconocer y.