Charles Goodman Email & Phone Number

Responsible for maintaining and analyzing service data in SalesforceDevelops dashboards using Einstein AnalyticsActs as liaison between field service and engineering teamsGenerates account analyses for sales and clinical teams

Create materials to train Field Service EngineersMonitor field training for Field Service Engineers

Atlanta

Service and maintain dialysis equipment in clinical and hospital settingsProvide troubleshooting support to customers, sales staff, and other field service engineers.Document all service activities in accordance with FDA guidelinesCreate work instruction documentation for servicing Tablo and other service support functions

Repair of blood diagnostic equipment in hospitals and labsMaintain a personal expense account and company vehicleCreate and file documentation to comply with FDA quality management standards Responsible for scheduling hematology PM’s for completion before due date

Miami/Fort Lauderdale Area

Breadth training to prepare for management including:Introduction to Lean Six SigmaThe Seven Habits of Highly Successful PeopleThe Four Disciplines of Execution

Greater Atlanta Area

Taught Calculus I & IIAdhered to a structured course layout Responsible for teaching a semiweekly recitation sectionMaintained a gradebook for 35 students

Master Of Business Administration (Mba), Business Administration And Management, General, 4.0/4.0

Bachelor Of Science (B.S.), Biomedical/Medical Engineering, High Honors

Activities and Societies: Phi Kappa Theta - Secretary, meal plan coordinator, associate member educator, social chair, risk management chair