Cj Novack Email & Phone Number

South Portland, Maine

• Supply Chain Analyst for wholesalers and internal senior sales management within assigned sales divisions.
• A trusted, strategic-advisor for customers and sales teams providing answers to questions, solutions to problems and timely communication of impactful issues.
• Utilization of SAP transaction codes to create, edit and manage customer orders, as well as, track inventory and assign orders to shipment documents.
• Administration of a proprietary online product… Show more
• Administration of a proprietary online product replenishment system and a customer portal allowing customers to forecast future requirements and manage existing orders as needed.
• Proactive management of forecasts and inventory levels to support sales teams and brand team initiatives within the sales division.

• Front line customer service point of contact working in the Sales Operations Department in support of the the National Sales Team for both internal and external customers.
• Receipt, entry and confirmation of beer, spirits and POS orders from multiple wholesalers in 43 states.
• Adjustment of orders based on requests from internal and external customers.
• Strict adherence to lead times while utilizing a pre-defined exception process to allow for urgent order adjustments… Show more
• Strict adherence to lead times while utilizing a pre-defined exception process to allow for urgent order adjustments and/or cancellations.
• Coordination of order shipments in collaboration with sales, warehouse and logistics teams.

Milton, Delaware

• Start up, operation and runout of Krones 100 head bottle filler and Krones 24 head can filler.
• Change over of both lines in relation to can and bottle size and packaging format.
• Operation and fault remediation of Krones Bottle Depalletizer.
• Operation and fault remediation of Krones Varioline Bottle Packer.
• Operation and fault remediation of GPI Can Packer.
• Sanitation of large production brewery automation.

Cincinnati, Ohio

• Provided PC, network, and peripheral support of 125+ end-users in a 20-county geographic area.
• Delivered technical support, including Windows 2000, XP, 7, and 8.1 operating systems, along with business productivity software packages and reasonable accommodation software for users with disabilities.
• Coordinated the reimaging of PCs and software deployments via System Center Configuration Manager.
• Served as the lead technologist in hardware and software rollouts… Show more
• Served as the lead technologist in hardware and software rollouts, administered the 3COM NBX VoIP phone system, and configured smartphones on both AT&T and Verizon networks.
• Managed multiple Canon devices, including printers, scanners, and faxes, in three different locations.

Cincinnati, Ohio

• Served as the primary project manager for developing milestones, spearheading initiatives, and executing leadership through multiple phases of an agency-wide case management system implementation.
• Elevated to a temporary work level to meet increased responsibilities while maintaining daily IT3 duties.
• Oversight of IT teams, including database, interfaces, reporting, web design, and network staff members.
• Consistently met all deadlines in conjunction with contracted… Show more
• Consistently met all deadlines in conjunction with contracted company’s project team. Show less

• Directly managed and supervised 13 staff members and all business functions for offices in three counties.
• Processed administrative billings and management for all business accounts.
• Maintained a consistent inventory level for ordering supplies and services, adapted applications to align with office needs, and trained office members on full utilization of Microsoft Office Suite.
• Developed training guidelines and curriculum for new business operations… Show more
• Developed training guidelines and curriculum for new business operations managers.
• Served as the Chairperson for the state-wide Operations Manager Meeting Committee. Show less

• Spearheaded the management of case projects, encompassing the creation and automation of databases.
• Oversight of personnel responsible for various tasks throughout projects, administered a firm-wide contact management system, and served as a liaison between technical staff members and attorneys.
• Ensured and delivered superior customer service to both internal and external stakeholders.

• Managed all aspects of the Washington, D.C. Office User Support Department and served as a liaison for the Washington, D.C./Tysons Corner Satellite Offices and Los Angeles Headquarters.
• Delivered help desk support using phone, remote, and in-person support to 300+ end users in two offices.
• Provided server maintenance, including back-ups, restores, and updates, analyzed and troubleshot hardware and software problems, and oversaw hardware and software rollouts.
• … Show more
• Managed and ordered all required hardware and software for the organization.
• Designed and delivered introductory new user training for both attorneys and staff members. Show less

• Managed multiple cases for assigned attorneys, coordinated large-scale document imaging projects, partnered with vendors and in-house staff on diverse initiatives, and handled sensitive information.
• Completed accurate and timely filings at multiple government agencies.
• Prepared and completed document products via various document management systems.
• Provided litigation support to attorneys and paralegals using case management applications.

Bachelor Of Science, Public Administration

Activities and Societies: Dean’s List - 1998 An undergraduate degree with a focus on Government Management.

Pre-Mba Business Studies

15 credit hours completed with a focus on Business Management.

Professional Certificate, The Business Of Craft Beer

A professional certificate program dedicated to learning essential Craft Beer industry knowledge with primary focuses on Sales &.

Certificate, Osha Forklift Safety And Operation Certification

Certificate, The Cicerone Program'S Beer Server Certification

A professional certification demonstrating a mastery of beer styles and appropriate beer service.