Cj Novack Email & Phone Number

South Portland, Maine

• Supply Chain Analyst for wholesalers and internal senior sales management within assigned sales divisions.• A trusted, strategic-advisor for customers and sales teams providing answers to questions, solutions to problems and timely communication of impactful issues.• Utilization of SAP transaction codes to create, edit and manage customer orders, as well as, track inventory and assign orders to shipment documents.• Administration of a proprietary online product… Show more • Supply Chain Analyst for wholesalers and internal senior sales management within assigned sales divisions.• A trusted, strategic-advisor for customers and sales teams providing answers to questions, solutions to problems and timely communication of impactful issues.• Utilization of SAP transaction codes to create, edit and manage customer orders, as well as, track inventory and assign orders to shipment documents.• Administration of a proprietary online product replenishment system and a customer portal allowing customers to forecast future requirements and manage existing orders as needed.• Proactive management of forecasts and inventory levels to support sales teams and brand team initiatives within the sales division.• Execution and analysis of reports using PowerBI to determine customers’ product service levels, current inventory and rate of sale to assist in avoiding out of stocks. • Partnerships with cross-functional departments (Finance, Pricing, Brand, Planning and Logistics) as needed to support the customer experience. Show less

• Front line customer service point of contact working in the Sales Operations Department in support of the the National Sales Team for both internal and external customers.• Receipt, entry and confirmation of beer, spirits and POS orders from multiple wholesalers in 43 states.• Adjustment of orders based on requests from internal and external customers.• Strict adherence to lead times while utilizing a pre-defined exception process to allow for urgent order adjustments… Show more • Front line customer service point of contact working in the Sales Operations Department in support of the the National Sales Team for both internal and external customers.• Receipt, entry and confirmation of beer, spirits and POS orders from multiple wholesalers in 43 states.• Adjustment of orders based on requests from internal and external customers.• Strict adherence to lead times while utilizing a pre-defined exception process to allow for urgent order adjustments and/or cancellations.• Coordination of order shipments in collaboration with sales, warehouse and logistics teams.• Monitoring of inventory levels while taking into account brewing and packaging schedules to allow for more precise customer ordering.• Use of sales data from internal applications, as well as, VIP to analyze distributor inventory, days on hand and rate of sale.• Updating of inventory database and shipment trackers to better monitor and deliver inventory allocations of customer pre-orders.• Communication of key sales and shipment dates to customers.• Development and documentation of the sales order process for an impending Enterprise Resource Planning (ERP) system implementation.• Recipient of 2018 company-wide annual award in recognition of pride in company culture, promoting business values and volunteerism. Show less

Milton, Delaware

• Start up, operation and runout of Krones 100 head bottle filler and Krones 24 head can filler.• Change over of both lines in relation to can and bottle size and packaging format.• Operation and fault remediation of Krones Bottle Depalletizer.• Operation and fault remediation of Krones Varioline Bottle Packer. • Operation and fault remediation of GPI Can Packer.• Sanitation of large production brewery automation.• Conception of a new innovative… Show more • Start up, operation and runout of Krones 100 head bottle filler and Krones 24 head can filler.• Change over of both lines in relation to can and bottle size and packaging format.• Operation and fault remediation of Krones Bottle Depalletizer.• Operation and fault remediation of Krones Varioline Bottle Packer. • Operation and fault remediation of GPI Can Packer.• Sanitation of large production brewery automation.• Conception of a new innovative can package style for nationwide distribution.• Beer service and explanation of product to customers at multiple onsite and offsite events.• Forklift operation as needed.• Nominated for 2017 company-wide annual award in recognition for pride in company culture, promoting business values and volunteerism. Show less

Cincinnati, Ohio

• Provided PC, network, and peripheral support of 125+ end-users in a 20-county geographic area.• Delivered technical support, including Windows 2000, XP, 7, and 8.1 operating systems, along with business productivity software packages and reasonable accommodation software for users with disabilities. • Coordinated the reimaging of PCs and software deployments via System Center Configuration Manager.• Served as the lead technologist in hardware and software rollouts… Show more • Provided PC, network, and peripheral support of 125+ end-users in a 20-county geographic area.• Delivered technical support, including Windows 2000, XP, 7, and 8.1 operating systems, along with business productivity software packages and reasonable accommodation software for users with disabilities. • Coordinated the reimaging of PCs and software deployments via System Center Configuration Manager.• Served as the lead technologist in hardware and software rollouts, administered the 3COM NBX VoIP phone system, and configured smartphones on both AT&T and Verizon networks. • Managed multiple Canon devices, including printers, scanners, and faxes, in three different locations.• Administered active directory for user and computer accounts for an enterprise desktop environments.• Performed cable pulling and termination from patch panel to wall drops. Show less

Cincinnati, Ohio

• Served as the primary project manager for developing milestones, spearheading initiatives, and executing leadership through multiple phases of an agency-wide case management system implementation. • Elevated to a temporary work level to meet increased responsibilities while maintaining daily IT3 duties.• Oversight of IT teams, including database, interfaces, reporting, web design, and network staff members.• Consistently met all deadlines in conjunction with contracted… Show more • Served as the primary project manager for developing milestones, spearheading initiatives, and executing leadership through multiple phases of an agency-wide case management system implementation. • Elevated to a temporary work level to meet increased responsibilities while maintaining daily IT3 duties.• Oversight of IT teams, including database, interfaces, reporting, web design, and network staff members.• Consistently met all deadlines in conjunction with contracted company’s project team. Show less

• Directly managed and supervised 13 staff members and all business functions for offices in three counties.• Processed administrative billings and management for all business accounts.• Maintained a consistent inventory level for ordering supplies and services, adapted applications to align with office needs, and trained office members on full utilization of Microsoft Office Suite.• Developed training guidelines and curriculum for new business operations… Show more • Directly managed and supervised 13 staff members and all business functions for offices in three counties.• Processed administrative billings and management for all business accounts.• Maintained a consistent inventory level for ordering supplies and services, adapted applications to align with office needs, and trained office members on full utilization of Microsoft Office Suite.• Developed training guidelines and curriculum for new business operations managers.• Served as the Chairperson for the state-wide Operations Manager Meeting Committee. Show less

• Spearheaded the management of case projects, encompassing the creation and automation of databases. • Oversight of personnel responsible for various tasks throughout projects, administered a firm-wide contact management system, and served as a liaison between technical staff members and attorneys.• Ensured and delivered superior customer service to both internal and external stakeholders.

• Managed all aspects of the Washington, D.C. Office User Support Department and served as a liaison for the Washington, D.C./Tysons Corner Satellite Offices and Los Angeles Headquarters.• Delivered help desk support using phone, remote, and in-person support to 300+ end users in two offices. • Provided server maintenance, including back-ups, restores, and updates, analyzed and troubleshot hardware and software problems, and oversaw hardware and software rollouts.•… Show more • Managed all aspects of the Washington, D.C. Office User Support Department and served as a liaison for the Washington, D.C./Tysons Corner Satellite Offices and Los Angeles Headquarters.• Delivered help desk support using phone, remote, and in-person support to 300+ end users in two offices. • Provided server maintenance, including back-ups, restores, and updates, analyzed and troubleshot hardware and software problems, and oversaw hardware and software rollouts.• Managed and ordered all required hardware and software for the organization.• Designed and delivered introductory new user training for both attorneys and staff members. Show less

• Managed multiple cases for assigned attorneys, coordinated large-scale document imaging projects, partnered with vendors and in-house staff on diverse initiatives, and handled sensitive information.• Completed accurate and timely filings at multiple government agencies. • Prepared and completed document products via various document management systems.• Provided litigation support to attorneys and paralegals using case management applications.

Bachelor Of Science, Public Administration

Activities and Societies: Dean’s List - 1998 An undergraduate degree with a focus on Government Management.

Pre-Mba Business Studies

15 credit hours completed with a focus on Business Management.

Professional Certificate, The Business Of Craft Beer

A professional certificate program dedicated to learning essential Craft Beer industry knowledge with primary focuses on Sales &.

Certificate, Osha Forklift Safety And Operation Certification

Certificate, The Cicerone Program'S Beer Server Certification

A professional certification demonstrating a mastery of beer styles and appropriate beer service.