Chris Partridge Assoc Cipd Email & Phone Number

Newport, Wales, United Kingdom

Newport, Wales, United Kingdom

Bridgwater, England, United Kingdom

Street, Somerset, United Kingdom

• Hands on leadership of the recruitment, training and management of a diverse team consisting of over 60 employees having successfully overseen the change management project and re-deployment of the team during a major redevelopment project, completed in April 2017.• Area Employee Relations Champion, providing guidance to peers on people management in line with company policy and current employment legislation.• Creation and development of venue specific Employer Value Proposition promoted employee satisfaction and productivity whilst also reducing absenteeism by 25%.• Chair higher risk disciplinary and appeal hearings across the area.• Sustained sales growth of 100%, profit growth of 235% and continued development of individuals into managerial roles over a two-year period. Sales and profits have reached record levels during my tenure.• Deliver on the job training to others and monitor progress to provide follow up training and assessment specific to speed of service, customer satisfaction, targeted recruitment, appraisals, training reviews, succession planning, absence management, employee engagement and disciplinary & grievance procedures.• Provided insights and ideas during the creation of the organisation's Mental Health Policy, and feedback to senior managers prior to its' publication.• Deliver inspiring pre-opening training to multiple new sites in the organisation, orchestrated the training team at Ramsgate, the largest site in the UK.

Weston-Super-Mare

• Recruited, trained, and managed a diverse team of up to 100 rolling staff members in a "flagship" seasonal location delivering annual turnover of £3.5m, record profits and collecting numerous industry accolades including Laterooms.com 3rd place Best UK Seaside Hotel, regional winner of Community Pub of the Year 2013. • Chaired disciplinary hearings, management interviews around the region and conducted complex investigations.• Devised new ways to modernise and improve communication within the business utilising social media which led to increased employee engagement. Successfully deliver inspiring pre-opening training to multiple new sites in the organisation.• Developed numerous employees, overseeing a high number of internal promotions, seven to Pub Manager.• Wrote and delivered presentations to my peers at Area Meetings to promote best operational practices.

Yeovil

• Rebuilt the reputation of this venue with both customers and local authorities, improved recruitment strategies through stricter selection and ensured full compliance to policies and procedures through direct coaching and robust people management to improve standards of service.• Chaired disciplinary hearings across the area and attended manager recruitment forums as an assessor.• Trained Pub Managers and senior shift managers in the area to launch the Amris online recruitment portal.• Regional winner Lloyd's Bar of the Year in 2010 with significantly improved KPI results, employee engagement, staff retention, productivity, and record profitability.

Street, Somerset, United Kingdom

• My first Pub Manager appointment, I improved sales and profits by focussing on employee engagement, targeted development of the team, clear communication and training to achieve company objectives, specifically in speed of service and customer satisfaction.• Chaired low risk disciplinary hearings across the area.• Launched, delivered, and developed Centralised Inductions for Somerset before training a successor.

Taunton

Large high tempo, high volume venue in a busy shopping high street and major night time operation. I learnt the company policies and procedures, actively developing myself as a manager and licensee, recruiter, trainer and operator.

Level 5 Cipd Intermediate Diploma, Human Resource Management

Successfully completed the diploma to develop my knowledge of HR with the key aim to move from Operations to HR. Units taken; Developing.

Education record

Activities and Societies: I enjoyed playing sports such as Basketball, Football and chess. I also enjoyed political debates and was a part.