Chris Trueman Email & Phone Number

London, United Kingdom

→ Co-founder and Managing Director of Boxfusion Consulting, a company that empowers brands to deliver a leading Customer Experience (CX) in their industries.→ We achieve this using the latest technology from Oracle, and a team of true world-class experts.→ Key technologies that we make work for businesses include: Oracle CX Cloud (Oracle CX Sales and Service, Oracle CX Service Cloud, Oracle Eloqua, Oracle Responsys, Oracle Intelligent Advisor), Oracle PaaS (Oracle Digital Assistant, Oracle Integration Cloud, Oracle Visual Builder) and Oracle Siebel CRM.►Contact me if you are looking for a trusted partner to help your organisation achieve its Customer Experience goals◄

Consultant working with Systems Integrators and end-customers to provide expert delivery, advisory and assurance services for large scale implementations of Oracle Siebel CRM.Highlights include:- Siebel Authority and Architect for a £50m multi-instance Siebel implementation on behalf of a Central Government agency.- Delivery of of Siebel Assurance services, focussing on a fitness-for-purpose review of an existing DWP implementation that EDS was taking ownership of.- Integration specialist, architecting and leading the integration of Siebel with billing systems at BT- Presales on behalf of Oracle

Co-founder of Boxfusion Limited, a company focussing on providing a Telecoms-specific Product Lifecycle Management platform that resolves both the technical and business challenges of PLM.Achievements include:1. First-to-market worldwide with a finished PLM solution for Telecoms2. Generated interest from and achieved engagement with Board Level representatives of major Telecoms and Software Companies worldwide3. Defined and implemented company processes, from accounting through marketing, from the ground up

London, England, United Kingdom

Consultant working with Systems Integrators and end-customers to provide expert delivery, advisory and assurance services for large scale implementations of Oracle Siebel CRM.Highlights include:- Ford Credit: Led a six-man in-house development team on the integration with a mainframe back-end system, as well as design and development of a new series of customer workflows.- BNP Paribas: Integration Architect and Lead Developer on Fixed Income project, working on behalf of PWC Consulting/IBM Global Services.- RAC: Integration specialist, architecting and leading the integration of Siebel with billing and membership systems.

Performing specialist technical consultancy, normally as part of a team put together by one of the Big Four systems integrators, in the Siebel CRM product.Full project lifecycle experience, skills across most of the Siebel 5,6 and 7 products' functional areas, with a specialisation in EAI.Energy, Communications, and Finance verticals covered.Key clients included Ford Credit, Nomura, Gabriel Telecommunications, Mexx, Royal Mail, and EDF/London Electricity