Ivy Wu Email and Phone Number

- Compiled and summarized patients' relevant medical histories into a single, detailed and concise document to better assist the Internist and clients in addressing their presenting concerns. - Drafted various consent forms for procedures, ensuring a streamlined process for both patient care and client reassurance, helping clients feel informed and confident in their decisions.- Worked alongside the Internist and the Veterinary Assistants to provide gold standard patient care- Effectively communicated homecare instructions with clients to ensure continuity of nursing care post-discharge, carefully addressing client concerns and troubleshooting as needed.- Provided training and guidance to new staff members while following company protocols- Performed procedures including: epidurals, NG tube placement, utilizing nerve finder to administer local anesthesia for orthopedic surgeries, placing indwelling female and male urinary catheter in canine patients

Learned proper stress-free restraint of cats, dogs, birds and large animalsAssisted in anesthesia and dental proceduresProvided nursing care for patientsPerformed physical exams and taken vitals of patientsPerformed radiographs (abdominal and thoracic) on sedated patientsPerformed laboratory techniques such as: urinalysis, fecal analysis, PCV, differential cell counts, CBC, and blood typingPracticed venipuncture including placing IV catheters on live patients under supervision

Cleaning and maintaining in-clinic birds, boarding birds as well as rescued wildlifeAdministering oral medications to in hospital patientsOvernight shifts to oversee critical patients and to call the doctor in case of emergenciesRestocking food and supplies and taking inventoryData entry on AvimarkReceptionist work including accepting payments, issuing invoices, making appointments and answering phones

Visual display merchandising to allow customers an easier shopping experience. Handled exchanges and returns in an efficient and courteous manner. Delegated and helped with daily tasks. Closed and cashed out tills at the end of the day. Actively helped customers find what they needed and suggested solutions to any questions they had.

Relocated to Scarborough, Ontario for the summer of 2011.Developed good rapport with customers and prospected families.Established strong public relations within the community by personally meeting with all the families.Managed own business for the summer, including record keeping, expenses, inventory and delivery of products.

Helped customers find the right fit with accurate measurements and suggestion of different productsHandled returns and exchangesHelped with closing and cashing out at the end of the day.