I specialize in SDWAN and MPLS architecture, providing technical support for enterprise clients. My role involves troubleshooting, meticulous documentation using the ServiceNow ticketing system, and monitoring of LAN/WAN Edge devices, access points, and LTE networks through tools like VMware by Broadcom Orchestrator, Juniper MIST AI, and Netcloud by Cradlepoint. I actively contribute to resolving network issues and outages by collaborating with network engineers, field technicians, network equipment vendors, and ISPs.I'm excited about the possibilities that technology and innovation offer and I'm eager to connect with like-minded professionals. Whether it's discussing IT strategies, network engineering skills, or exploring new ways to streamline processes, I'm open to engaging in meaningful conversations!