• Remain calm and poised when dealing with difficult customers or during busy shifts.• Greet new customers, discuss specials, and take drink orders.• Print dining checks with total due, collect payment and offer receipts to complete transactions.• Bus and reset tables to keep dining room and work areas clean.• Follow health and safety regulations relevant to hospitality industry to minimize accidents.• Train new waitstaff on proper food handling, customer service and safety procedures.• Resolve guest and employee complaints to maintain complete customer satisfaction and workforceeffectiveness.• Carry out complete opening, closing and shift change duties to keep restaurant working efficiently.