Chris Claassen Email & Phone Number

Frisco, Texas, United States

Texas, United States

Foothill Ranch, Ca

Irvine, Ca

United States

Vast knowledge of the MeridianLink XpressAccounts and LoansPQ online application origination software products.Worked as a project manager and business systems analyst to successfully complete over 80 projects working with banks and credit unions to implement web based account and loan application processing software.Worked as a business systems analyst on 12 data re-mapping projects where existing clients were changing their core banking systems.Managed and completed over 400 connection and integration projects by working with vendors and clients to establish VPN and SSL connections between MeridianLink and the clients core banking software.Gathered requirements, created statements of work, and wrote programming specification requests for customizations to the MeridianLink platform and integration mapping to the clients’ core banking system.Coordinated with developers to complete custom programming requirements for the clients in a timely manner.Refined processes and procedures for deploying software to the clients to make the implementation cycle more efficient.Trained clients on how to process applications, configure, and administer the MeridianLink software.Coordinated and worked with third party vendors on integration projects to MeridianLink’s software to enhance features and functionality.As a senior staff member I mentored new staff members in the software deployment department and trained additional internal staff and new hires in other departments on the software.Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.Develop or direct software system testing or validation procedures.Direct software programming and development of documentation.Consult with customers or other departments on project status or technical issues, such as software system design or maintenance.Advise customer about or perform maintenance of software system.Coordinate installation of software systems.

United States

Designed and built a disaster recovery data center by procuring all servers, network, and power management hardware needed.Managed the system administrators, network engineers and support staff that managed the data center.Worked with managers and the executive staff to gather information for changes needed to the loan origination system.Managed projects to integrate with third party vendor systems.Successfully designed new software solutions to meet the growing needs of the company.Created functional and programming specifications for in house software development projects.Worked on the mapping of loan forms such as the 1003, 1008, Notes, Deeds, TIL, GFE, and HUD1.Unit teste all software deliverables and developed the deployment documentation for releases into the user acceptance testing and production environments.Work with third party vendors such as Title and Escrow companies to develop interfaces into their software and services from within the loan origination system. ComplianceEase is one vendor in particular where I designed the user interface, built the SQL table structure, and created a document to display the report findings.Manage multiple projects to meet business deadlines.Provide phone, network, and desktop technical support for our Anaheim operations center.Provide all levels of support for all aspects of the loan origination system.

United States

Maintain library of model documents, templates, or other reusable knowledge assets.Create or review technical design documentation to ensure the accurate development of reporting solutions.Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.Maintain or update business intelligence tools, databases, dashboards, systems, or methods.Document specifications for business intelligence or information technology (IT) reports, dashboards, or other outputs.Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.Synthesize current business intelligence or trend data to support recommendations for action.

Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.Advise customer about or perform maintenance of software system.Coordinate installation of software system.Monitor functioning of equipment to ensure system operates in conformance with specifications.Store, retrieve, and manipulate data for analysis of system capabilities and requirements.Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.Prepare reports or correspondence concerning project specifications, activities, or status.Supervise and assign work to programmers, designers, technologists, technicians, or other engineering or scientific personnel.Train users to use new or modified equipment.Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.Specify power supply requirements and configuration.

Aa

Diploma