Clair Gill Email & Phone Number

London, England, United Kingdom

• As a Sales and Marketing Executive, I provide general administrative support to the Sales and Marketing Team including researching and developing marketing opportunities.In 2017, I was awarded the first ever 'Going the.
• Updating and maintaining department monthly statistics, including KPI reports and analysing figures.
• Liaising with customers and preparing contracts including raising monthly invoices for B2B customers.
• Using CRM to manage interactions with customers and prospects, sharing information on products/services, improving brand awareness, streamlining processes, building customer relationships and improving service to.
• Identifying and researching new markets for commercial data sales. Arranging prospect meetings.
• Helping organise a successful Annual Review year on year, including managing invites and responses, preparing the venue, choosing gift and decoration. Preparing badges and brochure. Liaising with stakeholders and guests.

London, United Kingdom

• During my time as the Customer Services Manager, I offered superb customer service, genuine customer care and support and guidance to my team.As the General Manager of Customer Services, my role included:
• Leading and managing a lively team of five Customer Services Assistants including one Deputy Supervisor.
• Communicating news/updates during team meetings, conducting staff quarterly 121’s and staff annual appraisals.
• Training and monitoring staff performance.
• Overseeing the general running Customer Services, prioritising work, meeting and exceeding deadlines, organising staff duties.
• Offering help and support to my deputy and team.

London, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom

London, United Kingdom