Clair Jackson Email & Phone Number

Darlington, Gb

To support Learning Providers completing application forms and meeting requirements to successfully become registered to support learners wanting to obtain a Professional and Career Development Loan. I complete financial checks and assess eligibility meeting criteria given by our client. I provide excellent and professional customer service through telephone and email contact. I undertake an active role in weekly surgery days held with the client where I demonstrate a confident, analytical and a methodical approach.

To support learners or sponsors with their queries regarding all aspects of Student Finance. As the first point of contact I provided excellent product knowledge and customer service demonstrating a positive approach when offering advice or advising on their application.

To support Learning Providers completing application forms and meeting requirements to successfully become registered to support learners wanting to obtain a Professional and Career Development Loan. I complete financial checks and assess eligibility meeting criteria given by out client. I provide excellent and professional customer service through telephone and email contact. I undertake an active role in weekly surgery days held with the client where I demonstrate confident, analytical and a methodical approach. I am a first point of contact for new staff members. I take a front seat when training and mentoring new members of the team and can be relied upon to always perform this role to a high standard

Providing excellent customer service and product knowledge skills to customers entering the store throughout their Optical journey. I had a responsibility for meeting and greeting clients, booking appointments and dealing with any front desk queries. I Provided advice and assistance is sales areas. Problem solving and dealing with customer complaints. Cash handling and key holder responsibilities. General housekeeping duties and administration. I also had a responsibility for some areas of staff training and Mystery Shop Criteria. My first Mystery Shop training session resulted in the store achieving 100%.

Supporting disabled adults visiting a day centre, promoting independence and choice. I assisted in personal hygiene and general care duties as and when required. I supported a disabled manager in the deliverance of Disability Equality Training to local businesses. I arranged training and completed administrative tasks before and after the training.

To provide assistance to schools and colleges using a web faced interface to administer the payments for Education Maintenance Allowance. I provided excellent product knowledge and customer service skills over the telephone and via email correspondence. I completed administration duties including, assessing learners application forms and assessing eligibility criteria for the scheme.Recognition Marketing & PR (Administrator); - To provide support to the PR Consultants by preparing and presenting their press releases to local and national companies. All areas of administration, including use of all Microsoft packages, photocopying and answering the telephones.

Taking inbound calls from the public searching for public and business telephone numbers. To be efficient and professional dealing with calls in a timely manner.

Calling members of the public either over the telephone or by calling to their homes. Promoting the local newspaper and encouraging people to sign up to the delivery of the daily newspaper.

Education record

English grade B,C,C, Maths grade C, French grade C, Science grade D,D

Education record