Claira Chiw Email & Phone Number

Singapore

- Analyse and study packaging to design for product safety and functionality, business needs, and optimal user experience from delivery to the customer.- Develop Packaging concepts, test and finalise design until production.- Compose graphics and 3D graphics of bicycle components for packaging, issue packaging artwork for prototyping and mass production.- Discuss and negotiate with Engineers and Product Assurance to confirm design, balance cost efficiency with design intent.- Design and curate posters to showcase fishing products designed.- Collaborate with engineers to design fishing reel that balances both practical concerns and design vision for maximum user experience.

Singapore

- Collaborated within a multidisciplinary team to design an industrial robotic smart cart with ergonomic and human centered elements to ensure maximum user experience.- Conceptualised and guided the filming of the fully realised industrial robotic smart cart to create a video effectively showcasing its functionalities.- Collaborated with the design team to coordinate and conduct design thinking workshops on multiple occasions, facilitating inter-departmental brainstorming sessions.- Contributed to the editing of the video to highlight the features of the existing Schaeffler autonomous mobile robot.

- Coordinated with colleagues to develop a customer service work procedures handbook, and thus facilitated smooth and efficient handover of jobs to new employees and backup.- Managed customer orders and relations impeccably, ensuring orders were delivered punctually and seamlessly.