Claire Arnold Email and Phone Number

Management Responsibilities:- Managed the team of proposal writers and a senior consultant, including overseeing the delivery of team writing objectives, promoting an excellent standard of proposal writing, and fostering a positive, engaged culture in line with Christie's Values.- Partnered with the Head of Department on the day-to-day running, workflow, and strategic direction of the EMEA team and acted as Head of Department (which included managing the team of graphic designers) during a maternity cover. - Achieved a consistent win rate of just under 80% across the team. - Successfully recruited and trained new members of the writing team following department changes as a result of the Covid-19 pandemic, ensuring a positive team culture throughout. - Supervised the development of statistical analysis, marketing and market information each auction season. - Maintained strong relationships with functions across the business to ensure proposals reflected the most up-to-date information, ideas and innovation. - Supported the Head of Department on the department budget, including cost-benefit analysis on proposal production costs. Proposal Writing/Pitch Responsibilities:- Wrote and project managed the most complex proposals in the department.- Managed the highest profile pitch presentations across the EMEA region.

Proposal Writing and Project Management Responsibilities:- Wrote and project managed the most complex proposals in the department, to tight deadlines, liaising with personnel at the highest levels of the business. - Led proposal briefings – regularly with senior management – to develop the optimum strategy and gather the necessary information to produce a winning proposal for sale. - Analysed information, including statistics, and used it creatively to form original and persuasive arguments that answered the brief and presented a compelling case to the client.- Managed the full lifecycle of each proposal, including circulating drafts to the client team in line with the project timelines, incorporating any new information, developments and amends, bringing the project to completion, and ensuring smooth communication between all parties at every stage. - Directed and oversaw the production of each proposal, working closely with the Graphic Designers to ensure each document met the expectations of the client team and end client. Line Management Responsibilities:- Managed junior members of the team, including recruitment, onboarding, training, performance management and coaching. - Developed line reports through to promotion within the team.

Writing, designing and producing persuasive and high quality proposal documents and presentations to tight deadlines in order to convince potential international consignors that Christie’s is the best choice for selling his/her property.

Managed all aspects of market communications and business development for the Technology, Media and Telecommunications, Intellectual Property, Tax and Trusts practices.Responsible for each practice group's marketing strategy, plan and budget to support the business objectives and drive revenue growth. Facilitated the groups' marketing and business development activity through both online (e.g. website, social media outlets, intranet, e-shots) and offline (e.g. key industry conferences, legal directories, awards and publications, events, marketing collateral and events) channels.Selected as one of 16 from a global cohort of peers across the firm's 29 offices for its highly competitive Global Talent Programme, designed to develop the leadership capabilities of high performing employees.

Responsible for the successful development and implementation of marketing activities and initiatives for practices within the corporate division, including the Employment and Incentives, Pensions and Competition/Antitrust groups. Promoted to Marketing Account Advisor within 6 months.

Responsible for the co-ordinated and timely delivery of high quality and commercially contextual legal pitches. Assisted the firm in winning new business opportunities across multiple practice areas and sectors (including panel pitches), with a particular focus on TMT/IP and private equity. The team's panel pitch win rate was 100% for FY14, with key industry publications highlighting our success in winning major bids.

Worked across both the marketing & PR departments of this young, luxury, online and mail-order gift company. Responsible for the strategy, management and operation of the Handpicked Collection’s affiliate marketing programme; management of the pay-per-click programme and management of the brand’s Amazon store. Supported the Marketing Manager across a number of additional digital and offline marketing projects.Supported the E-Commerce Manager in the launch of sister website, The Handpicked Foodstore, in August 2012 and was responsible for its content management, with attention to merchandising and search engine optimisation. I was responsible for its promotion across a range of marketing channels – setting up partnerships, compiling newsletter content, working closely with designers and printers on catalogue production and operating social media outlets. I also set the strategy for, and implemented, the marketing of the Corporate Gift Service. This included production of relevant marketing collateral and compiling and presenting pitches to win new corporate clients. Supported the PR Director across both offline and online PR, including setting campaign strategy; creation of distribution lists; writing press releases; regular communication and relationship-building with key journalists and bloggers; strategy and operation of social media campaigns.

Produced a business plan for the development of a homeless charity, HLG's, new consultancy service. This involved conducting market research, liaising with independent consultants who HLG had identified as possible Associates, making recommendations for the operation, marketing and pricing strategy of the service and preparing consultancy materials such as contracts.