Claire Austin Email & Phone Number

Sydney, Nsw, Au

Sydney, Australia

- Lead a team to deliver career transition and redeployment services to employees impacted by change- Enhanced and redefined the career transition and redeployment service offering- Designed, developed and implemented processes to support change initiatives- Designed and facilitated a series of workshops and information sessions for leaders, HR and employees to provide support and options through the change- Developed a series of animated recruitment training videos to enhance the employee and Hiring Manager experience- Provided coaching and support for impacted employees- Developed a strawman program for employees on long term redeployment

North Sydney

- Manage a team to deliver career transition services nationally- Enhance leaders' ability to manage the people side of change and deliver the impact message- Set up framework for redeployment/career transition service for employees impacted by change- Empower employees to manage their career and prepare for change. - Provide coaching to individuals impacted by change and support their career transition/redeployment. - Develop online resources to support individuals through change- Develop and facilitate workshops to enhance job search knowledge, capability and employability- Identify, develop and implement process improvements- Partner with TA team and Line Managers to maximise redeployment opportunities- Partner with external service providers to enhance the redeployee experience

- Lead a small team to deliver redeployment, career transition and training services- Coached leaders, individuals and teams impacted by change- Developed career coaching program for employees not impacted by change including introduction of video interview coaching- Identified a need for coaching support for leaders to assist their staff members through change. Developed materials to be used in a workshop or one-on-one coaching format. As a result of positive feedback from this coaching, developed and facilitated a similar program for staff members experiencing change.- Provided advice to line managers on redeployment policy- Lead the way in planning for operationalising a new EA clause relative to changes in the redeployment policy to ensure readiness for implementation prior to ratification of EA- Participated as the subject matter expert on the University tender panel to select Career Transition/Outplacement suppliers. Developed tender questions, jointly reviewed responses and negotiated pricing, resulting in a specialist panel of cost effective providers. Subsequently developed process to engage suppliers.- Developed and facilitated career workshops for all staff- Worked closely with Recruitment team to ensure redeployee talent pool utilised for available roles

National account manager - partnering with large and SME clients in the areas of Redeployment, Career Transition, Change Management and Career Management; as well as Executive Coaching.

Extensive experience in professional Consulting and Coaching within Hudson's Talent Management business. Strong in operations management and service delivery excellence. Joined as a Career Coach, progressed into consulting roles, operational roles and managed a team of Account Managers and Career Consultants. Coaching expertise has assisted individuals from a diversity of roles and backgrounds. Strong interest and expertise in Positive Psychology.Develops tailored Human Resources solutions for clients in areas including career transition/outplacement, team building, assessment for selection, leadership development, Provides advice and manages project needs for clients. Works closely with managers and provides direct guidance and support to assist them in successfully managing change.In a coaching capacity facilitates creative, practical solutions and sound people and business development strategies. A dedicated business professional with a passion for enhancing people’s lives by assisting in facilitating their growth, both personally and professionally. Encourages individual insight and self awareness; assists people to set and achieve their goals and be the person they want to be.Certified Level Three Coach with the Institute of Executive Coaching and is a Hudson accredited Coach. Qualifications in HR, Training and an accredited MBTI I & II (Myers Briggs Type Indicator) practitioner. Also qualified to administer and interpret the Emotional Intelligence tool - MSCEIT (Mayer-Salovey-Caruso Emotional Intelligence Test). Beyond "work" commitments, Claire’s passion & dedication to health and fitness was the catalyst for becoming a qualified Fitness Leader and Pilates instructor.

Managed transport operation for IOC and dignitaries at Regent Hotel for the Olympic Games. Developed and implemented training program for volunteers at the three Olympic hotels

Recruitment and selection of paid staff for the Olympics (SOCOG), Paralympics (SPOC), ORTA, SOBO in various roles including fleet management, catering management, public relations, marketing, travel, finance, administration, protocol, sports administration, training.