Claire Castle Email & Phone Number

Technical competencies:• Microsoft Office (Word, Excel, Outlook, SharePoint, PowerPoint, Teams, OneNote, OneDrive) • Adobe (Acrobat Pro and Reader; InDesign)• Data and workflow management systems (e.g., ScholarOne, Editorial Manager and BenchPress), including data protection compliance• Editing for clarity, accuracy, consistency and target audience in Word, PDF and HTML• Website management and web analytics• Digital marketing and online communities (e.g., Facebook, X, Instagram, YouTube; Hootsuite, Bitly, Vimeo)Personal competencies: • Communication—written and oral; active listener• Inclusive team working and collaboration• Planning, organising and coordinating• Customer service—internal and external• Task prioritisation and time management• Leadership and influencing• Stakeholder management• Analytical thinking, creative problem solving and structured decision making• Strategic development of products• Financial planning and management• Attention to detail