Claire Mueller

Claire Mueller Email and Phone Number

Director of Operations @ Conduit
Seattle, WA, US
Claire Mueller's Location
Seattle, Washington, United States, United States
Claire Mueller's Contact Details

Claire Mueller work email

Claire Mueller personal email

n/a

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About Claire Mueller

Experienced program manager with a passion for enabling operational scale. Skilled in Strategy Definition, Process Improvement, Communications, Employee Management & Development, Program/Initiative Development, Public Speaking, and Team Development. Passionate about developing individuals and facilitating high complexity projects.

Claire Mueller's Current Company Details
Conduit

Conduit

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Director of Operations
Seattle, WA, US
Claire Mueller Work Experience Details
  • Conduit
    Director Of Operations
    Conduit
    Seattle, Wa, Us
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  • Lark Solutions
    Business Consultant
    Lark Solutions May 2024 - Present
    Greater Seattle Area
    Self-employed at Lark Solutions, LLC, providing consulting services for a local food manufacturing business, supporting their desire to scale production and bring distribution in-house.
  • Flexe
    Principal Program Manager
    Flexe Aug 2023 - May 2024
    Seattle, Washington, United States
    Managed the coordination, definition, and execution of the company wide Quality Goal, encompassing 9 multi-department projects. Included within the 9 projects were: the overhaul of quality KPIs resulting in measurability jumping more than 80 points; development and execution of a standard procedure for performance gaps; development and execution of a scope modification process for live projects; development and transition from google to salesforce for the company wide project scoping process.
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  • Flexe
    Senior Program Manager
    Flexe Sep 2022 - Aug 2023
    Seattle, Washington, United States
    Designed, championed, and executed a series of improvement projects aimed at reducing time to launch for new clients. Resulted in process improvements across 7 departments, focused on integrating processes and systems throughout the launch process.
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  • Flexe
    Senior Logistics Manager
    Flexe Jan 2021 - Sep 2022
    Seattle, Washington, United States
    Managed 3 managers and 1 direct team in our Logistics Department, providing structure, escalation support, and best practices for a scalable program. Promoted and trained 4 managers into leadership roles. ACHIEVEMENTS: Managed the design and adoption of Salesforce across the Logistics Team. Developed the Sr Manager role (new role at time of promotion). Created standard processes and documentation across diverse logistics teams.
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  • Flexe
    Logistics Operations Manager
    Flexe Apr 2020 - Jan 2021
    Managed a team of 5 in daily operations, while creating scalable processes and managing cross functional escalations.
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  • Flexe
    Operations Team Lead
    Flexe Sep 2019 - Apr 2020
    Greater Seattle Area
    In addition to managing the Frito Lay account, stepped into a team lead role, coaching & support a team of 5 Operations Coordinators. Built out training protocols, team meetings, and coaching opportunities to ensure the team received the support required to succeed on their own accounts.ACHIEVEMENTS: Launched 3 additional warehouse sites for Frito Lay, using 2 new warehouse providers. Developed custom dashboards to ensure performance in core KPIs across 5 companies. Reduced operational support costs on the Frito Lay account by more than 50%.
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  • Flexe
    Senior Operations Coordinator
    Flexe Apr 2019 - Sep 2019
    Greater Seattle Area
    Responsible for the launch & stabilization of Frito Lay operations with a newly developed software platform. Coordinated the efforts of a large team, including Flexe employees and partners from our client & warehouse. Built and managed KPIs, produced SOPs to drive standard workflows across multiple partners, and handled all escalations regarding the client. Documented, scoped, and project managed large scale improvements to the systems & processes required for project success.ACHIEVEMENTS: Launched 2 start up warehouses on a new technology platform. Coordinated a team of 30+ people on day to day operations across multiple companies. Resolved contractual and billing issues to support a clean P&L for the client and warehouses in advance of a new Sales Team taking on the account.
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  • Oac Services, Inc
    Project Engineer
    Oac Services, Inc Feb 2018 - Apr 2019
    Greater Seattle Area
    2 projects: Microsoft Buildings 40/41 Tenant Improvement & Microsoft Campus RefreshWorked cross functionally with the Client (Microsoft), Architects (Bora/NBBJ), and Construction Teams (Skanska/Sellen), as well as other stakeholders for special projects. Managed signage design process and ensured building schedule was accurate against floor plans.Ensured that decisions were documented and captured on the expected timeline. Reviewed documentation and supported multi-company communication.Managed meeting minutes, actions, and tasks across a variety of stakeholders.Supported building punch (walks and documentation), and post-move in triage for construction team.
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  • Kukuruza Gourmet Popcorn
    Ceo
    Kukuruza Gourmet Popcorn Jan 2017 - Feb 2018
    Greater Seattle Area
    Overhauled company management structure to reduce duplicate functions. Developed budget for operations and marketing. Created long term development strategy for business, built out sales program, and mentored up and coming employees to ensure company-wide success. Handled all negotiations for international franchise partners and business contracts. Handled communications for all stakeholders, including investors, Board of Directors, and employees. Brought in new advisors to seek a wider pool of input. Oversaw all day-to-day operations of company, and significantly reduced operating costs.ACHIEVEMENTS: Created sales department and sales support systems, leading to 40% sales growth in 1 year. Reduced overhead costs by more than 15% company-wide. Trained new management cohort.
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  • Kukuruza Gourmet Popcorn
    Vice President Of Operations & Marketing (Coo, Cmo)
    Kukuruza Gourmet Popcorn Oct 2014 - Jan 2017
    Managed large staff across multiple functional areas (year round 35 people; seasonal 75 people) in their day-to-day jobs. Improved and developed systems to ensure consistent quality of work and measured success of performance. Optimized physical environments, training, and other structures to better support staff in their roles. Managed communication between departments to improve overall company performance. Created systems for development of new products, management of inventory, communication protocol for a variety of scenarios, and much more. Strong focus on development of structures.ACHIEVEMENTS: Reduced shipping error rate from 10% to 3%. Developed employee training program. Designed and built 2 retail locations; remodeled factory & additional retail locations. Implemented technology solutions for chronic problems in operations & inventory management.
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  • Kukuruza Gourmet Popcorn
    Marketing Manager
    Kukuruza Gourmet Popcorn Jan 2013 - Oct 2014
    Seattle, Wa
    Founded department - built out marketing channels such as social media, mailing list, in-store and onlinepromotions, and more. Took over management of website and created documentation on websitemanagement. Created systems for internal marketing management. Managed a team of interns. Hired and trained my replacement before moving into Operations.ACHIEVEMENTS: Grew mailing list from 1,200 to 12,000. Raised web sales 35% in 1 year. Launched social media channels and implemented management software.
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  • Popcorn Pavilion
    Marketing Manager
    Popcorn Pavilion Jan 2013 - Oct 2013
    Bellevue, Wa
    After 1 year as Store Manager, I was promoted to Marketing Manager where I developed a Marketing Program. In this role I planned and carried out our social media outreach, blog outreach, and events. I also began building relationships with local media and worked closely with our store managers to improve store displays, signage, and talking points. This company closed it's doors in September of 2013, as it transitioned to KuKuRuZa Gourmet Popcorn, another local popcorn company under the same ownership, and I spent a month after it closed continuing to promote the change in branding in an effort to maintain as much of our customer base as possible at our new KuKuRuZa Bellevue Square location.
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  • Popcorn Pavilion
    Store Manager
    Popcorn Pavilion Jan 2012 - Jan 2013
    As manager of Popcorn Pavilion, I was in charge of hiring, training, and scheduling employees, as well as tracking hours, daily sales, and working on outreach (social media and store front displays) to boost sales. This store also produced popcorn, so I trained and managed production of popcorn for our location as well as our two sister stores. I implemented systems to track improvement in the efficiency and quality of work of each employee, and created a quarterly review system to allow employees to give and receive feedback in a structured environment.
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  • City Of Des Moines
    Planning Intern
    City Of Des Moines Sep 2012 - Dec 2012
    Des Moines, Wa
    Created a Facade Improvement Program for the downtown Des Moines, WA area to economically reinvigorate the area. The program is in the process of finding funding and being passed through the City Council.
  • University Vw Audi
    Service Desk Lead
    University Vw Audi 2011 - 2012
  • Grand Central Bakery
    Customer Service Team Lead
    Grand Central Bakery 2010 - 2012
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  • Bean City Espresso
    Co-Founder And Store Manager
    Bean City Espresso 2008 - 2010

Claire Mueller Skills

Social Media Event Planning Community Outreach Project Planning Public Speaking Leadership Research Training Store Management Retail Project Management Hiring Customer Service Social Media Marketing Strategic Planning Management Program Management Microsoft Office Microsoft Powerpoint Microsoft Excel Vendor Management Marketing Strategy Business Strategy Cpg Sales Business To Business Sales Marketing Team Leadership Team Building

Claire Mueller Education Details

Frequently Asked Questions about Claire Mueller

What company does Claire Mueller work for?

Claire Mueller works for Conduit

What is Claire Mueller's role at the current company?

Claire Mueller's current role is Director of Operations.

What is Claire Mueller's email address?

Claire Mueller's email address is cl****@****uza.com

What is Claire Mueller's direct phone number?

Claire Mueller's direct phone number is +120662*****

What schools did Claire Mueller attend?

Claire Mueller attended University Of Washington College Of Built Environments, Seattle Central Community College, One World Now Arabic Program, Roosevelt High School, Magnolia Mission Youth.

What are some of Claire Mueller's interests?

Claire Mueller has interest in Economic Empowerment, Civil Rights And Social Action, Education, Environment, Human Rights, Arts And Culture.

What skills is Claire Mueller known for?

Claire Mueller has skills like Social Media, Event Planning, Community Outreach, Project Planning, Public Speaking, Leadership, Research, Training, Store Management, Retail, Project Management, Hiring.

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