Claire Herbert Email & Phone Number

London, England, United Kingdom

London, United Kingdom

London, United Kingdom

Executive Assistant to the Director of Engagement and Change. Project support to Digital Services.

London

• Served as the single point of contact for International and Domestic Assignments and Relocations. Supported over 135 Senior Executives and Junior Managers at any one time.
• Conceived, developed and implemented a policy change that saved John Lewis £136k in six months. This change was then picked up and applied to the entire Partnership with projected savings totalling into the millions
• Responded to ad hoc queries from the Senior Leadership Team and Centres of Excellence; delivered… Show more Served as the single point of contact for International and Domestic Assignments and Relocations. Supported.
• Responded to ad hoc queries from the Senior Leadership Team and Centres of Excellence; delivered guidance, a sounding board for complex queries, sensitive situations and supplied out of the box solutions. An example of.
• Ensured all Executives and Managers received outstanding service from both myself the specialist teams they interacted with
• Managed multiple budgets totalling over £2 million; collaborating with Finance so the Partnership’s money was used as effectively as possible and any savings quickly identified

London, United Kingdom

• Planned, organised and delivered high profile graduate events and seminars to positively promote the John Lewis graduate schemes, attracting and recruiting the very best talent available. During my tenure in this role.
• Listened calmly to recruitment complaints and used customer service skills to resolve these in a professional manner while being aware of brand reputation
• Built relationships with trainees… Show more
• Built relationships with trainees, helping them settle in quickly and successfully
• In sole charge of the online graduate application system including system testing, managing applicants and screening application forms Show less

London, United Kingdom

• Constant management of a complex/ever changing diary to ensure a smooth running day
• Proactive gatekeeper for incoming and outgoing communications including following up on actions and escalating appropriate matters to relevant team members
• Organized travel and accommodation including preparation of itineraries, collation of required documents while keeping an eye on ensuring effective use of time
• Created correspondence and presentations appropriate to the target audience… Show more
• Created correspondence and presentations appropriate to the target audience, including those going to Board level
• Collaborated with other departments and PA’s to schedule meetings, solve problems and obtain information to ensure smooth day-to-day operation of the team Show less

Green Park, London

Screening telephone calls, enquiries and requests, distributing them as/when appropriateManaging incoming correspondenceCreating written correspondence and PowerPoint presentationsDiary ManagementTravel and Accommodation arrangementsOffice Manager including responsibility for IT

Camden Town

• Prince opened his New Power Generation Store in Camden Lock in 1994 and I was the Assistant Manager.
• Accountable for smooth running of the store, including staff, in absence of the Manager
• Hosted celebrities, journalists and VIP’s ensuing they had a safe and enjoyable visit
• Conceived original ideas for merchandise which I then sourced, ordered and sold
• Successfully conceived, planned and delivered unique parties and theme days helping to keep fans happy and attract… Show more Prince opened his New Power Generation Store in Camden Lock in 1994 and I was the Assistant.
• Successfully conceived, planned and delivered unique parties and theme days helping to keep fans happy and attract more custom