Claire Lynch Email & Phone Number

Dublin, County Dublin, Ireland

Responsible for: Leading operational business unit comprising 30 staff and 8 direct reports.Key area of accountability within the operations hub, ran a blend of operational and finance activities $76million per annum, as a centre of excellence to manage all transactions and interactions with customers. Scope of the role includes end-to-end cost recovery.

Responsible for: The Bill, Pay, Collect unit for Chorus network products and services. Workflow management for 15 direct reports. Led the new billing system implementation in August 2016 (SAP), enabling automation and integration opportunities for all network billing products and services. Managed a ledger of 12 chargeable products/services, Billing on.

Auckland, New Zealand

Responsible for: Daily payment allocations processed accurately and on time.Reconciliations on key accounts.Collection activities across business and residential accounts.Prepared bad debt writes-off.Referrals to third-party collections agency.Refund processing.Expense Claims.Preparing Invoices for payment.

Auckland, New Zealand

Responsible for: Supporting the Accounting department with daily accounting tasks, ensuring transparency and efficiency by entering financial transactions into internal databases and reconciling invoices for payment.

County Meath, Ireland

Responsible for: Taking calls from customers, answering their questions, or addressing any concerns they may have related to this waste management. Providing helpful solutions to customer problems. Handled high volume inbound calls while providing excellent customer

Melbourne, Australia

Responsible for: Clerical and administrative support at the construction site office (RMIT University Melbourne City Campus). Assisted in keeping operations flowing and on track for site managers by collating paperwork, document storage, and financial document preparation.

County Dublin, Ireland

Responsible for: Collecting overdue debt by communicating with customers via phone to investigate any non-payments. Act as the finance point of contact for a portfolio of residential customers. Negotiate payment plans with customers and resolve disputes for prompt payment.