Claire Robertson Email and Phone Number

Onboarding clients through successful implementation of solutions and change management consultancy to support application and embedding of new skills. Leading a positive customer experience, maximising solutions and supporting our company wide Client Success ethos.

In this role I am responsible for the service delivery and project management of global training programmes for enterprise clients. I'm involved in the development and scheduling of bespoke solutions and facilitate the delivery of live virtual workshops across multiple VC platforms. I work closely with senior stakeholders both client side and internally. I am responsible for reporting and presenting key metrics to measure successful programme delivery.

Reporting directly to the VP of UK Sales, my role involved partnering talent and organisational development teams to enhance enterprise wide relationship intelligence. We provided SaaS through a cloud based psychometric tool (SDI), alongside structured training programmes designed to enhance working relationships, build high performing teams and coach for improved performance. Clients: Ralph Lauren, Octopus Group, VW Group, Bournemouth University.

As part of the strategic sales team, my role involved the management from inception to delivery of talent programmes for enterprise clients during digital transformation and organisational change. Clients: Three, Airbus and Npower. I worked in close partnership with solutions architects and IT tech & best practice SMEs in the design of both certified and bespoke training solutions.

In this role my focus was to develop new business with FTSE100 and SME clients. I qualified inbound leads to diagnose commercial opportunities for the development of talent programmes on behalf of Heads of Department and L&D/HR teams. Our product suite included management, business skill and Microsoft applications training. Key business wins from Santander and Npower.

Develop business relationships at director level and partner clients in the development of strategic learning and development programmes. Project manage training programmes from inception through to evaluation.

Consultant on the Graduate Team - Recruiting for Media Sales roles for Primary UK Media Owners across multiple platforms: TV, National Press, Digital, Outdoor.

Key AccountabilitiesLead and motivate team to consistently achieve high levels of performance and activityDetermine annual strategy against a £2.75M targetMonitor revenue, market share and competitor activity; provide daily forecastsKey AchievementLaunched Property and Entertainment classified features

Key Accountabilities (additional to those of a Sales Exec)Act as mentor for new team members Drive new business initiativesKey AchievementGenerated highest volume of new business in the team

Key AccountabilitiesSell classified/display advertising to an established client and agency baseCanvas, source and generate new businessMeet and exceed team and personal revenue targets