* Implementing actions according to administrative policies and procedures. * Supervising the allocation of work to team members.* Training of team members* Preparation of various documentation for patent and trade mark applications. * Post filing formalities for patent and trade mark applications.* Monitoring incoming correspondence for fee-earners.* Docketing incoming correspondence, ensuring the appropriate action is taken. * Preparing and sending routine correspondence for patent and trade mark applications. * Drafting non-technical correspondence to assist fee-earners. * Monitoring fee-earner deadlines/workloads.* Managing, organising and updating relevant data using internal systems. * Monitoring of fee-earner WIP.* Preparation of invoices and credit notes. * Preparation of cost estimates.* Obtaining information from UKIPO, EPO, WIPO, USPTO and other IP related websites.* Portfolio management* Running portfolio/status schedules.* Maintaining data for Information Disclosure requirements.* Maintaining client files with client specific information.* Liaising with internal departments with respect to renewals, change of name/address and licence obligations.