Claire Eustis Simmons Email & Phone Number

Marietta, GA, US

Atlanta, Georgia, United States

• Oversight is the world’s leading provider of AI-based spend management and risk mitigation solutions for large enterprises. Based in Atlanta, Oversight’s AI-powered platform works across financial systems to.
• Managed complex SaaS solutions for high-profile key accounts, including two Fortune 10 companies, demonstrating deep technical understanding and customer engagement capabilities
• Spearheaded the development and implementation of new end user training and best practices, resulting in company-wide integration for all new client implementations
• Independently created custom reporting that I provide quarterly to my clients, ensuring ongoing delivery of KPIs and value realization

Atlanta, Georgia, United States

• Achieved 100% gross retention (2022 and 2023) and 107% net retention in 2023
• Managed all account renewals, negotiating terms and driving cross sells; implemented strategic pricing adjustments, averaging 15%, for mature accounts to proactively optimize revenue streams
• Leveraged knowledge of Oversight solutions to articulate the organization's value proposition to executive stakeholders and key decision-makers; assessed product adoption and delivered actionable guidance to optimize.
• Designed and delivered training sessions to bridge knowledge gaps among team members; subsequently received "Dedicated to Employees" Company Values Award in Q3 2023
• Presented data-driven business reviews by identifying areas for improvement and recommending targeted refinements to executives and senior leaders to enhance overall effectiveness and efficiency

Hotel Indigo Chattanooga - Downtown

• Directed the design, development, and implementation of strategic sales plans focused on integrated marketing for hotel pre-opening from origination through execution
• Established performance metrics and implemented data governance for the successful launch of a new hotel to facilitate accurate measurement and optimization of key operational indicators
• Harmonized internal team efforts to create new sales processes and implement improvement strategies gleaned from data and competitive analysis
• Negotiated tailored, customer-focused solutions aligned with group and individual travel needs across market segments to enhance satisfaction and reduce churn

The Read House Hotel

• Exceeded all sales and customer satisfaction metrics in 2019 to successfully generate $1.1M in B2B guest room revenue
• Formulated and implemented sales processes that enhanced effectiveness across the entire enterprise by streamlining operations and optimizing revenue generation strategies
• Initiated proactive outbound marketing and sales programs to restore business lost during renovation processes to facilitate business recovery
• Leveraged brand resonance to generate heightened interest in events and bookings, resulting in a 400% increase in qualified leads before departure through the reestablishment of relationships with third-party vendors
• Championed professional development initiatives by fostering a culture of continuous learning and growth within the organization

The Chattanoogan Hotel, Curio Collection By Hilton

• Spearheaded end to end corporate account sales; oversaw the entire lifecycle to ensure customer satisfaction in hosting year-round events and conferences
• Cultivated relationships within the existing book of business to meet recurring deliverables while driving efforts to secure new corporate accounts
• Surpassed key metrics with a 125% booking attainment and successfully implemented a 20% increase in corporate rates for conference center usage and overnight guest rooms, contributing to the overall growth and.

Doubletree Suites By Hilton Atlanta - Galleria

• Directed and orchestrated all facets of B2B group sales and catering bookings to ensure effective coordination and execution for a range of events and functions
• Devised and implemented a dynamically driven pricing structure as aligned with forecasted demand, resulting in a remarkable 30% surge in the average guest room rate
• Surpassed guest room budget by 25% through consistent price aggression

Hilton Hotel & Conference Center Atlanta/Marietta

• Responsible for full-cycle management of small groups and meetings for prominent hotel and convention center across both catering and group sales market segments
• Strategically enhanced bookings and elevated the overall quality of the sales pipeline byconducting market research to identify lucrative revenue-generating opportunities
• Led the coordination and execution of strategic quarterly blitz appointments; planned blitz events and client appreciation parties to reward and foster client loyalty
• Exceeded 95% of booking goals every quarter throughout tenure; promoted during role to cover broader scope

Holiday Inn Express Atlanta NW - Galleria

• Scheduled and managed sales blitzes including booking appointments and cold calling
• Evaluated incoming customers to assess fit within corporate rates and programs
• Responsible for groups and meeting room rentals from initial sale to departure call
• Generated all departmental paperwork including contracts, BEOs and group resumes

Atlanta, Georgia, United States

Certificate, Communicating Data Through Storytelling

Psychology, Spanish

Education record

Semester Abroad at Keble College

Education record

Semester Abroad

Education record