Customer Service Specialist Tier 2
Current
Jun 2020 - Present
AeroLeads people directory · profile
Akeem Long Email & Phone Number
Customer Service Specialist Tier 2
at
Oversight
1 work email found
@roberthalf.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Service Specialist Tier 2
Location
Atlanta, Georgia, United States
Company size
Who is Akeem Long? Overview
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Quick answer
Akeem Long is listed as Customer Service Specialist Tier 2 at Oversight, a company with 153 employees, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at roberthalf.com and a matched LinkedIn profile for Akeem Long.
Akeem Long previously worked as Customer Service Specialist at The Select Group and Customer Support Specialist at Robert Half. Akeem Long holds Comptia A+ And Network +, Information Technology from Per Scholas.
Company email context
Email format at Oversight
This section adds company-level context without repeating Akeem Long's masked contact details.
{first}.{last}@roberthalf.com
86% confidence
AeroLeads found 1 current-domain work email signal for Akeem Long. Compare company email patterns before reaching out.
Profile bio
About Akeem Long
IT Support Specialist skilled at Hardware & Network Troubleshooting, Mobile Devices, Software Technology, and Hardware Techhnology. Currently pursuing CompTIA A+ and Network+ certifications. Approachable and eager to provide the highest levels of customer service.
Listed skills include Customer Service, Computer Hardware Troubleshooting, Software Installation, Technical Support, and 42 others.
Current workplace
Akeem Long's current company
Company context helps verify the profile and gives searchers a useful next step.
Oversight
8 roles
Akeem Long work experience
A career timeline built from the work history available for this profile.
Customer Service Specialist
Used Jira to troubleshoot incoming calls and emails.Provide desktop support for DOD members.Outreached to previous customers for follow ups.Used Zoom,Outlook,MS Teams to communicate with other coworkers while working remote.Engaged in group discussion on daily updates.
Dec 2019 - Jun 2020
Customer Support Specialist
Manage several hundred users across Georgia Collaborative IDD Portal.Provide System Administrator Support to all clients.Use Service Now Ticketing System to collect data on current issues for later resolutions.Frequently update the Wiki/FAQ section with current troubleshooting resolutions.Provide System Support through Outlook, Skype, Zoom, and.
Jul 2019 - Dec 2019
It Support
Used TransCore products and servicesMonitored large number of transactions daily. Service support, product support, and training via telephone, fax, online chat, and email. Manage customer information, provide account retention, and troubleshoot customer/technician problems. Documents customer problems, MOMS, provides product training, and assist with.
Apr 2018 - May 2019
Pc Support Technician
Reco/Disco performed in Banking/Trading Investment setting.Set up Voip phones using POE.Troubleshot any problems employees had with slight errors of new workstation.
Mar 2018 - Nov 2018
Barista
Crafted signature drinks on customer specifications.Routinely maintained store cleanliness by cleaning on schedule.Trained night crew to re-stock goods and prepare team for following day.Prepared food using proper food handling methods.logged daily temperature of fridges and cooling cabinet.
Mar 2017 - Sep 2017
Store Clerk
Kingston Pharmacy
Troubleshot basic PC problems on store’s PC.Ordered specific brand name items through computer ordering system.Delivered medication to customers who lived with in store area.Filled drugs specific to the prescription order.
Aug 2016 - Nov 2016
Barista
Maintained a joyous attitude during periods of high volume or unusual events to keep store organized.Anticipated customer and store needs by constantly evaluating environment and customers.Used basic PC troubleshooting to fix store’s PC when it would crash.Used FIFO to adjust newer/older inventory to avoid health problems.Used proper food safety methods to.
Jun 2015 - Jul 2016
Team & coworkers
Colleagues at Oversight
Other employees you can reach at ergopraxis.gr. View company contacts for 153 employees →
DA
Dustin Armstrong
Colleague at Oversight
Atlanta Metropolitan Area, United States
View →
GG
Guy Gamady
Colleague at Oversight
Netanya, Center District, Israel, Israel
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JD
Jeffrey Duy Vu
Colleague at Oversight
Acworth, Georgia, United States, United States
View →
MP
Meghan Pope
Colleague at Oversight
Cincinnati, Ohio, United States, United States
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MT
Mike Tolbert
Colleague at Oversight
Atlanta, Georgia, United States, United States
View →
KH
Kelsea Hamilton
Colleague at Oversight
Locust Grove, Georgia, United States, United States
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JH
Julio Humberto Mac-Conell Trincado
Colleague at Oversight
Chile, Chile
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SF
Saniya Farooqui
Colleague at Oversight
Lawrenceville, Georgia, United States, United States
View →
NH
Noah Horsley
Colleague at Oversight
Atlanta, Georgia, United States, United States
View →
EB
Erin Blockley
Colleague at Oversight
Kennesaw, Georgia, United States, United States
View →
Dustin Armstrong
Colleague at Oversight
Atlanta Metropolitan Area, United States
View →
GG
Guy Gamady
Colleague at Oversight
Netanya, Center District, Israel, Israel
View →
JD
Jeffrey Duy Vu
Colleague at Oversight
Acworth, Georgia, United States, United States
View →
MP
Meghan Pope
Colleague at Oversight
Cincinnati, Ohio, United States, United States
View →
MT
Mike Tolbert
Colleague at Oversight
Atlanta, Georgia, United States, United States
View →
KH
Kelsea Hamilton
Colleague at Oversight
Locust Grove, Georgia, United States, United States
View →
JH
Julio Humberto Mac-Conell Trincado
Colleague at Oversight
Chile, Chile
View →
SF
Saniya Farooqui
Colleague at Oversight
Lawrenceville, Georgia, United States, United States
View →
NH
Noah Horsley
Colleague at Oversight
Atlanta, Georgia, United States, United States
View →
EB
Erin Blockley
Colleague at Oversight
Kennesaw, Georgia, United States, United States
View →
2 education records
Akeem Long education
Comptia A+ And Network +, Information Technology
High School Diploma
FAQ
Frequently asked questions about Akeem Long
Quick answers generated from the profile data available on this page.
What company does Akeem Long work for?
Akeem Long works for Oversight.
What is Akeem Long's role at Oversight?
Akeem Long is listed as Customer Service Specialist Tier 2 at Oversight.
What is Akeem Long's email address?
AeroLeads has found 1 work email signal at @roberthalf.com for Akeem Long at Oversight.
Where is Akeem Long based?
Akeem Long is based in Atlanta, Georgia, United States while working with Oversight.
What companies has Akeem Long worked for?
Akeem Long has worked for Oversight, The Select Group, Robert Half, Rite Hire Advisory, and Compass Group.
Who are Akeem Long's colleagues at Oversight?
Akeem Long's colleagues at Oversight include Dustin Armstrong, Guy Gamady, Jeffrey Duy Vu, Meghan Pope, and Mike Tolbert.
How can I contact Akeem Long?
You can use AeroLeads to view verified contact signals for Akeem Long at Oversight, including work email, phone, and LinkedIn data when available.
What schools did Akeem Long attend?
Akeem Long holds Comptia A+ And Network +, Information Technology from Per Scholas.
What skills is Akeem Long known for?
Akeem Long is listed with skills including Customer Service, Computer Hardware Troubleshooting, Software Installation, Technical Support, Inventory Management, Mobile Devices, Computer Networking, and Printer Support.
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