Customer Operations Technical Specialist
CurrentPermanent position in AIB. Working on a Central Review team “Centre of Excellence” completing Annual Reviews which involves a significant level of financial analysis and credit reporting. I am the Risk leader for our team which involves identifying and mitigating risks and ensuring all actions are met and reported on in a timely manner. Furthermore I am the main point of contact for the team with other stakeholders and our Case Managers and deal with queries on a daily basis. I am also involved in projects to enhance the teams capabilities. Training new staff and Qa’ing their reports is a daily task.