Claire Daugherty Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Acquired by Arcadia in May 2022

Atlanta, Georgia, United States

Product Owner, Shoreside Integrations • Collaborate with project, product, and technical team leads to gather requirements, identify dependencies, and raise risks in development planning• Support 20 APIs and listeners as functional lead, clearly defining requirements and expected behavior• Plan and track migration of services from AWS to GCP• Triage bugs by tracing data flows in event driven architecture and Kibana logs; query data from multiple SOR systems for debugging purposes (Salesforce Workbench, Redshift, Postgres, vendor APIs)• Partner with Salesforce CRM, Web UI, CMS, and Data Engineering teams to map, capture, and store data required for new services• Document data flows and error handling of new features and services• Plan 4 Program Increments of development work in SAFe Agile framework • Work in cross-functional teams to optimize functionality and increase overall service performance• Prioritize user stories in the backlog and pull into sprint plan

Atlanta, Ga

Business Technical Analyst, Shipboard Integrations• Oversaw POS System integration triaging for food and beverage service (F&B)• Performed gap analysis for pain points in F&B data flow, identifying areas and solutions for improvement• Sourced and mapped data to migrate enterprise HR system • Ran daily stand up with 5 different global vendors to triage bugs between integrated systems• Prepared SOWs and quarterly financial contracts for Release Train comprised of 3 teams Business Technical Analyst, Shoreside Integrations• Coordinated with 5 GDS Third Party vendors to integrate into the booking flow and reservation system revenue stream• Worked primarily with RESTful API services using Kafka event system architecture• Gathered functional and technical requirements; wrote user stories for development team of 2-3• Reported out weekly sprint deliveries to RTE in ART Sync• Ran daily stand ups with 7 team members, clarifying requirements and resolving blockers

Duluth, Ga

• Manipulated data via MS Access, pivotal to team goal of maximizing market share for a Fortune 500 company• Developed a database to monitor the sales performance trends of 18,000+ dealerships in the southeast region• Implemented new metrics to measure growth and track the 100+ identified opportunities for growth• Supported 5 Executives by analyzing data trends, identifying “the story” behind the data used in targeted sales pitches• Identified 4000+ dealerships with above average resource consumption through comprehensive territory burden analyses

Management Information Systems, Management Information Systems, General

German Language, Anthropology

Certificate In Archaeological Studies, Archaeology

- proficiency in scientific methods in archaeological sciences in the classroom, in laboratory exercises, and in the field - Lidar, EDM.