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Claire Mc Grath is listed as Enterprise Customer Success Manager @ MURAL | PRINCE2, UX Design, ex-Qualtrics, ex-Linkedin, at MURAL, a company with 348 employees, based in Dublin 14, County Dublin, Ireland. AeroLeads shows a work email signal at schneider-electric.com and a matched LinkedIn profile for Claire Mc Grath.
Claire Mc Grath previously worked as Enterprise Customer Success Manager at Mural and Ireland Customer Experience Manager at Schneider Electric. Claire Mc Grath holds Diploma In Ux Design, Ux Design from Ux Design Institute/Glasgow Caledonian.
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AeroLeads found 1 current-domain work email signal for Claire Mc Grath. Compare company email patterns before reaching out.
As an Enterprise Customer Success Manager at MURAL, I help enterprise customers design better collaboration using MURAL's online visual collaboration platform. With over 7 years of experience in customer-facing roles, I have a passion for delivering exceptional customer experiences and driving customer loyalty and retention.I have a Professional Diploma in UX Design from UX Design Institute, and I apply UX design principles and best practices to optimize the customer journey and satisfaction. I also have certifications in PRINCE2® Foundation and Qualtrics Core XM, which enable me to manage complex projects and measure customer feedback effectively. I have skills and experience in service design, customer experience design, design thinking, customer engagement, and learning product implementation. My mission is to translate customer needs into improved employee understanding, simpler processes, and better customer outcomes.
Listed skills include Account Management, Sales, Solution Selling, Salesforce.Com, and 19 others.
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A career timeline built from the work history available for this profile.
Dublin, County Dublin, Ireland
Scaling new ways of working with our largest customersDelivering facilitation training to leadership teams, agile coaches, and transformation teams Project managing implementation & communications of new technologies to 300k + users Partnering with customers to ensure measurable ROI is achieved year over year
County Dublin, Ireland
-Reporting to CEO & Acting as the Voice of the Customer on the leadership team-Analysing customer data & providing insight to improve our processes-Driving engagement with the CX program across all levels of the business -Conducting customer journey mapping with key customer segments (Pharma, Data Centers)-Project managing CX change within the.
County Dublin, Ireland
-Lead LinkedIn Learning product implementation training sessions for customers-Review learning and education plans to ensure customers with low usage are provided with additional training/education-Develop education plans per needs of customer-Develop and execute success plans including shared goals and performance metrics-Maintain a deep understanding of.
County Dublin, Ireland
-Build relationships with C-suite & strategic users to maximise product effectiveness -Advise clients of industry best practice for VOC-Educate & train clients on technology and strategic value of SaaS solutions -Collaborate with engineering& implementation to deliver projects efficiently -Solution based selling of integrated SaaS products -Continually.
Dublin
-Lead Generation: Demand Creation,Demand Response within existing and new customer base-Lead Qualification: Discover and navigate potential need and organisations landscape-Establish if there is genuine potential to create long term value for customer & business-Communicate value proposition of complex SaaS solution -Effective use of Salesforce to mange.
Wicklow
-Researching and identifying potential new markets. -Generating leads and establishing relationships with potential customers.-Compiling brief and compelling content for email campaigns.-Assisting in preparation for international trade events.-Assisting with design &management a new CRM to create efficiencies for sales.-Training staff on CRM to optimise.
Dublin
-Preparing weekly cash balances report for nine country groups. -Following up on invoices and processing payments through Oracle.-Prioritizing tasks to create effective work flow.-Thinking laterally and taking the initiative to provide feedback of analysis to Directors.-Maintaining and optimizing digital database system for clerical files.
-Selling broadband services &consumer technology products-Educating clients on technical aspects of the products*Doubled broadband sales by targeting Erasmus student market -Liaising with other stakeholders to ensure the efficient running of projects-Recruiting and training staff, organizing rotas-Acting as a “last point of escalation” on the campus for.
Dublin
-Developing search campaigns for; Diageo, Fallon & Byrne, DCU, and Luas.-Creating one of the highest performing Google Ads campaign of 2010 within the Company.-Monitoring and optimizing the performance campaigns using Google ad words.-Discovering opportunities for improvement and generating proposals for clients.-Communicating confidently and.
Other employees you can reach at mural.co. View company contacts for 348 employees →
Maddy Galindo
Colleague at Mural
San Francisco, California, United States, United States
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DR
Dan Rigby
Colleague at Mural
Calgary, Alberta, Canada, Canada
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FR
Florencia Ravitti
Colleague at Mural
Germany, Germany
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MC
Marley Carson
Colleague at Mural
Byhalia, Mississippi, United States, United States
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AA
Amin Abdelmlak
Colleague at Mural
Délégation El Mourouj, Ben Arous, Tunisia, Tunisia
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PF
Perran Facey
Colleague at Mural
Argentina, Argentina
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AT
Angeles Toribio
Colleague at Mural
New York, New York, United States, United States
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LM
Lola More
Colleague at Mural
Austin, Texas, United States, United States
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AD
Adrian Dimasi
Colleague at Mural
Greater Buenos Aires, Argentina
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CR
Carlos Ramirez
Colleague at Mural
Miguel Hidalgo, Mexico City, Mexico, Mexico
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Activities and Societies: UCC Sailing, UCC Raise & Give, UCC SUAS Society, UCC Entrepreneurial &Social Society Core Subjects: Strategic.
Activities and Societies: Hockey ,Basketball,Athletics,Debating,Model United Nations,Drama Club
Quick answers generated from the profile data available on this page.
Claire Mc Grath works for MURAL.
Claire Mc Grath is listed as Enterprise Customer Success Manager @ MURAL | PRINCE2, UX Design, ex-Qualtrics, ex-Linkedin, at MURAL.
AeroLeads has found 1 work email signal at @schneider-electric.com for Claire Mc Grath at MURAL.
Claire Mc Grath is based in Dublin 14, County Dublin, Ireland while working with MURAL.
Claire Mc Grath has worked for Mural, Schneider Electric, Linkedin, Qualtrics, and Rainsafe Water.
Claire Mc Grath's colleagues at MURAL include Maddy Galindo, Dan Rigby, Florencia Ravitti, Marley Carson, and Amin Abdelmlak.
You can use AeroLeads to view verified contact signals for Claire Mc Grath at MURAL, including work email, phone, and LinkedIn data when available.
Claire Mc Grath holds Diploma In Ux Design, Ux Design from Ux Design Institute/Glasgow Caledonian.
Claire Mc Grath is listed with skills including Account Management, Sales, Solution Selling, Salesforce.Com, Enterprise Software, Saas, Customer Satisfaction, and Lead Generation.
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