Claire L. Email and Phone Number

Reviewed and Approved Requests: Evaluated criteria to determine the approval of Prior Authorizations and accurately entered requests into the claims system.Communicated Clinical Outcomes: Drafted clear and concise written communications regarding clinical outcomes to both patients and physicians, ensuring transparency and clarity.Performed Outreach: Conducted outreach calls to pharmacies and physician offices as necessary to facilitate the authorization process.Provided Clinical Information: Supplied pertinent clinical information specific to Utilization Management (UM) requests to pharmacists and physicians.Managed Workload: Handled work queue and managed volume to meet designated turnaround times, ensuring adherence to Prime and Medicare Part D expectations. Demonstrated Proficiency: Exhibited expertise in single review processes, including approval and denial of requests.Assumed Additional Duties: Performed other assigned tasks as needed, demonstrating flexibility and a willingness to contribute to various aspects of the role.

Patient Education and Recommendations: Provided guidance on medical cannabis regulations and product recommendations.Inventory Management and Compliance: Maintained inventory records and ensured compliance with state regulations regarding labeling, storage, and dispensation of products.Team Collaboration: Worked with team to maintain store appearance and assist customers.Front Desk Operations: Handled calls, patient check-ins, and verified medical marijuana card registration.Customer Service: Addressed patient concerns with a focus on education and satisfaction.

Frame Production: Produced high-quality frames, exceeding aesthetic and durability standards.Operated Tools: Used specialized machinery and tools with precision.Consulted Customers: Assisted in selecting materials and design options.Managed Inventory: Oversaw inventory and ensured timely restocking.Utilized Software: Designed custom frames with Artistree software.

Customer Service: Assisted customers and addressed their needs.Inventory Management: Monitored and managed stock levels for online and in-store ordersTeam Collaboration: Collaborated with team members to identify and resolve inventory discrepancies, maintaining optimal stock levels and ensuring smooth operations.Event Coordination: Organized and conducted product demonstrations and craft events for customers, promoting engagement and showcasing products.