Cheryle Lanthier Email & Phone Number

Nashville, Tennessee

Gallatin TN

• Accounts Receivable
• Front Desk
• Scheduling
• Coordinate Treatment
• Facilitate Insurance
• Responsible for Account Collections

Bowling Green Kentucky

• Process Tax Exempt orders that require special pricing and term overrides
• Primary contact for select customers
• Coordinate orders between client and manufacturing.
• Resolve customer account concerns representing company policies.
• Produce weekly and monthly select customer reports.

• Responsible for the day-to-day support of direct marketing software applications.
• Manage the client services relationship with large national contract.
• Develop support processes.
• Streamlined workflow
• Serve as primary liaison between the client and internal business owners

• Developed and executed IT projects throughout all of CSC Lines of Service.
• Monitored and Controlled processes for projects on a prime Government contract.
• Investigate and research problems reporting results and recommended solutions to Regional Service Delivery Managers.

• Monitored usage for forecasting future inventory needs.
• Coordinated 6 inventory sites as the Regional Field Manager of the Eastern Seaboard from the centrally located inventory center.
• Coordinated Change Requests/T&M with Customer
• Designed and implemented processes and procedures for a $2.8 million high level government contract.
• Assured an 89% off-the-shelf spares availability for the contract. As a result, the requirements of the contract were surpassed by 30% increasing the company profits by $1.4 million.