Alongside my previous responsibilities, I now have full responsibility for all product and pricing data, including the management of several different e-procurement platforms.I am heavily involved with compiling the monthly sales data. This includes accounting for a rebate scheme with one of our suppliers and calculating profit against target over many separate sales territories.I also complete year on year analysis of all accounts and provide feedback to the sales team, create price impact files for customers, projections for large purchase orders, including imported containers, marketing analysis, as well as ad hoc reporting as required by senior management

• Order processing, often up to 100 orders a day, including customer follow up• Complaint management and resolution• Accounts payable and accounts receivable, including credit control• Dealing with returns and repairs within my accounts• Answering incoming queries, via both phone and email• Supporting the sales representatives assigned to me with our accounts, providing quotations and information, arranging samples and exhibitions and processing expenses• Logistics, including creating picking tickets, checking through delivery notes and arranging deliveries and collections with our external carrier as required• Liaising with suppliers at all levels for pricing, queries and lead times. This has included negotiating with certain international suppliers for favourable pricing for my accounts• Sourcing and compiling information for tenders, many involving large universities and/or consortiums

• In a team of two I was responsible for the bookings of eight meeting rooms, a 300 seat theatre and several feature spaces for both internal and external use• Dealt with all new phone and e-mail enquiries• Negotiated long term deals with clients worth over £20,000 per year• Generated significant levels of repeat business• Gained extensive experience of communicating with external clients including large corporations, charities and government offices • Assisted with several high profile events including some that were reported at a national level• I was responsible for the entire booking process, including drawing up and issuing contracts, filing all enquiry forms, submitting invoice requests to the finance department, creating purchase orders and organising catering orders with an external catering company.