Psychology student, graduated in computer science, team and sales manager, looking for a new challenge.Over thirteen years of experience in business with excellent writing skills and the ability to come up with IT solutions ideas. An organized and effective project manager with a strong visual sense of market, able to define needs from market. A confident and concise communicator, able to deliver enthusiastic presentations with clarity.Managing Microsoft Telesales team guiding them to meet the goals of sales through MS account plans; Leading through the high level account plan, the Hewlett-Packard business strategies to aligning IT and business into the customers;Process development and optimization, ITIL v.3 certification, Cobit Knowledge as well as internal auditor;Great ability to manage complex problems, pre and post sales IT Services; leading technical teams, dealing with many companies to built solutions in order to solve IT security problems, negotiating action plans and maintaining an effective communication process; Developing workshops contents to achieve the commitment between business and IT areas and also doing assessment in the IT Infrastructure; Business development in national market; responsible to show the portfolio value to customers and close new deals. Increasing sales by managing pipeline and CRM Sales Process as the marketing executive programs;A strong leader and team player: perceive all supporting team members to achieve personal and professional goals.