Clara Lee Email & Phone Number

Seoul, Kr

Drive operational excellence in APAC training business by leading operational improvement initiatives. Responsible for executing end-to-end training operations with high efficiency to deliver the highest quality of training delivery for AWS Training and Certification customers and partners.

• Developed Capability Development Framework for 300 policy officers• Promoted learning and developed capabilities of staff through scheduling and monitoring of mandatory, core and functional training• Organized in-house training and annual learning festivals• Facilitated new hires induction programme quarterly• Conducted training needs analysis• Planned and managed training budget • Formulated, reviewed and implemented training policies• Produced training reports and dashboards for management• Promoted staff cohesion across departments by organizing corporate events• Promoted staff engagement with senior management by organizing luncheons and dialogue sessions• Executed sustainable corporate social responsibility and volunteering efforts • Improved staff communication through Workplace by Facebook and visual productions such as publicity and corporate videos

Bachelor Of Business, Business, Honours (Distinction)

International Fall Semester, Business, Student Exchange Programme

Aviation Management & Services, Diploma With Merit