Clara Rosadas Email & Phone Number

Conveniar is a company that offers tech solutions to support foundations for education institutions, with the goal to ensure the client's project management excellence, not just a software.> Structure and implement the UX Design process within the company for both improvements on current version and design of new version;> Structure of UX Design project on Jira using Kanban;> Close collaboration with the other UX Designer, Product Owner and development team;> Collaboration with different stakeholders;> Measure goals with OKRs;> Heuristic Analysis;> Apply UI Design Patterns and best practices;> Design and deliver user and market research with qualitative and quantitative methodologies, such as interviews, survey forms and focus groups;> Create Design System;> Create wireframes and prototypes using Figma;> Conduct user tests and apply findings on next iterations;

Rio De Janeiro, Rio De Janeiro, Brasil

> UX/UI Design projects;> Build friendly interfaces with Figma;> Information architecture;> Development of navigation flows for digital solutions, such as websites, platforms and apps;> Design Thinking principles using tools like personas, empathy maps, user journeys, service blueprints; > Study user's needs; > Conduct usability tests and analyze results; > Prioritize user experience and Responsive Design; > User research - qualitative and quantitative research, such as interviews, surveys and focus groups; > Low and High Fidelity prototyping with Figma;

Rio De Janeiro, Brasil

Front-end development of personal projects. > HTML; > CSS;> Javascript;> Building basic front-end for websites which gives me understanding knowledge of how web development works and smoothing communication with developers.

Rio De Janeiro, Brasil

STB is leader in international education in Brazil. It offers various types of exchange programs in different countries and, through specialized curatorship, helps thousands of Brazilian students per year to have an international experience.> Personalized service focused on the client’s needs with active listening and empathy; > Built and maintained great customer relationship;> Managed up to 50 active clients;> Attended multiple partner’s trainings given mainly in English;> Built and maintained relationship with partners from different countries, specially from North America and Europe;> Created spreadsheets that helped with follow-ups and keeping track of each client’s process.> Sold average of 70% of the branch’s sales goal each month.> Returning customer rate of 30% and customer referral rate of 45%.

Killington, Vermont, United States

Ski On Ski Off manages slopeside property rentals in Killington, VT. > Worked with multinational team with people from the United States, Peru, Chile, Bulgaria and Philippines; > Helped clients with questions about the properties, reservations, prices and services;> Assisted the manager with bookings, check-ins and check-outs;> Developed new cleaning routine that resulted in 15% less time spent with that operation.

Graphic Design

Ux/Ui Design

EBAC is partner of the University of Hertfordshire, prestigious education institution from the United Kingdom and has partnerships.

Master Of Business Administration (Mba), Business Management

Activities and Societies: Co-founder of virtual company with multidisciplinary team with 5 members. I was responsible for marketing.

Tourism, Tourism

Activities and Societies: > Actively participated on the event planning group. > 3 month Internship at Winners Travel, travel agency. > 6.