Clare Callahan Email and Phone Number

State of Texas - Salesforce Project Manager (April 2024-Present)State of Texas - Organizational Change Management Lead (September 2023 - April 2024)

Functional Enablement Lead - Deloitte Office of Generative AI (March 2023 - September 2023)Led the development of project plan, UAT, pilot strategy, training, communications, and feedback metrics for Deloitte Chatbot powered by OpenAI. Led development of deliverables pitching the chatbot to senior leadership for funding approval.Planned and facilitated pilot of Meeting Summarization tool; conducted results analysis and developed dashboard to support leadership decision on whether to move forward with tool development. Change Management Lead - Deloitte Talent Transformation (Sept. 2022 - Mar. 2023)Developed an Organizational Change Management plan inclusive of leadership alignment strategy and case for change to guide all OCM efforts for the project currently planned to go-live in June 2024. Developed the Communication Strategy inclusive of a communications channel analysis, stakeholder analysis, key messaging, and communications plan. Oversaw a resource in the creation of a change impact assessment which included regular alignment meetings with multiple stakeholder groups to ensure accuracy and cadenced reviews. Created project plan inclusive of key OCM activities and milestone dates. Formally reported on workstream status to program leadership.

State of Oklahoma - Workday HCM and Payroll Implementation - Communications Workstream Lead (Jan. 2021 - Sept. 2022)Lead the communications workstream at the State of Oklahoma Workday implementation project; Supported organizational change management efforts.Developed and implemented a communications strategy and communications plan to prepare the state’s 36,000 employees and 115 agencies to adopt Workday and transition from largely paper-based processes. Oversaw client public affairs team to develop, review and distribute all project communications; facilitated multiple client strategy meetings / week. Developed the strategy for and managed statewide leadership engagement through targeted strategic communications efforts and relationship management.Served as a trusted advisor to the client, managing all technical cutover communications items in preparation for go-live.Planned and conducted in-person stakeholder focus groups to understand project sentiment and communications preferences. Organized the deployment of all training and go-live communications to the statewide workforce.

Engage with internal clients to develop project timelines. Conduct market and prospect research, strategizing and developing marketing proposals, drafting reports, and keeping up-to-date with the industry's latest developments, trends, competitors, publications, and promotional opportunities.Transition marketing and communication initiatives across all phases to a well-defined execution plan.Keep multiple projects on schedule by managing deadlines and adjusting workflows as needed.Coordinate presentations for customers and project members framing and detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.Develop creative sales tools and collaborated with all product development departments to create and maintain modern and coherent marketing materials for sales presentations and client meetings.Mastermind highly successful marketing strategies for conferences across various mediums (including marketing pamphlets, industry-specific project display boards, photos and take-home promotional items) to attract customer engagement.Enforced quality control to maintain brand consistency across all marketing communications, including public relations tasks, direct mail pieces, trade shows, sales training and e-mail blasts.Revitalized web content and social media profiles with new and interesting content, as well as project specific updates; create content for company blog and all project write-ups.Author Colorado Department of Education (CDE) BEST Grants for school clients totaling $40M in successfully secured funding to date; integrate data from architect, school districts and site viability audits into competitive grants, engaging and compelling stakeholders into advocating for the proposal.Develop digital and print content for conferences across multiple mediums including marketing pamphlets, industry-specific project display boards, photos and take-home promotional items.

Engaged with the global team on communication efforts illustrating the organization's core values, and endeavoring to achieve its vision and mission.Conceptualized and executed 5+ events per week in support of the Community Management team, creating a welcoming and collaborative community environment.Generated promotional content for events, newsletters, posters, and online platforms, and other community initiatives designed to develop connections between members. Assisted with building operations and maintenance for 800-member WeWork office to ensure highest level of member experience, including organization of monthly move-in transition.Sustained relationship commitment and value creation by maintaining mutually-beneficial relationships with 50+ external vendors and event sponsors.