As a boutique accounting and business advisory firm, Nine Advisory immerses itself in clients' businesses to execute best practice across finance, business strategy, governance and risk.I ensure that daily, weekly and monthly deliverables, including quality assurance standards, are met for a portfolio of clients.Accounting specific tasks include preparing and reviewing:◉ monthly working papers◉ monthly management reports containing both financial and non-financial data… Show more As a boutique accounting and business advisory firm, Nine Advisory immerses itself in clients' businesses to execute best practice across finance, business strategy, governance and risk.I ensure that daily, weekly and monthly deliverables, including quality assurance standards, are met for a portfolio of clients.Accounting specific tasks include preparing and reviewing:◉ monthly working papers◉ monthly management reports containing both financial and non-financial data. ◉ tax lodgments as well as other statutory submissions.◉ preparing forecasts and budgetsOther tasks include:◉ managing a client portfolio, maintaining all business activity (e.g. preparing billings, budgets, proposals, statutory submissions) to a high-quality standard.◉ analysing and understanding clients' needs to achieve their strategic aims and objectives.◉ managing key client relationships and providing advisory services in conjunction with the Head of Operations.◉ reviewing other clients' work prepared by other staff.◉ providing feedback and mentoring junior staff across both financial and taxation issues.◉ handling escalated client concerns.◉ identifying and developing improvements to policies, procedures, business processes, tools and resources, thus contributing to organisational efficiency. ◉ driving the ethics and culture of the practice by the firm's holistic service approach. Show less

I accurately recorded and processed financial transactions relating to suppliers, including the timely administration of a high volume of vendor invoices. I reconciled monthly statements and managed multiple fortnightly payment runs. Month-end responsibilities required my technical abilities (e.g. accrual and prepayment journals, reconciling ledger accounts). With my excellent communication and interpersonal skills, I successfully and promptly resolved any account disputes. Using my… Show more I accurately recorded and processed financial transactions relating to suppliers, including the timely administration of a high volume of vendor invoices. I reconciled monthly statements and managed multiple fortnightly payment runs. Month-end responsibilities required my technical abilities (e.g. accrual and prepayment journals, reconciling ledger accounts). With my excellent communication and interpersonal skills, I successfully and promptly resolved any account disputes. Using my strong presentation skills, I regularly reported performance against key AP metrics to the Executive Leadership team.➤ Accomplishments: ➊ Designed Standard Work documentation for critical AP functions to systemise processes and employed them to train and mentor new team members. ➋ Handled significantly increased payment queries from suppliers arising from the economic pressures of Covid-19; I negotiated with internal and external stakeholders to successfully manage expectations and relationships. ➌ Exploited my data analysis and Microsoft Excel skills to scrutinise large data sets resulting in the identification and rectification of numerous discrepancies and errors across multiple CRM and other systems. ➤ Recognition: ❝Clare…continues to introduce new standard work, innovations to ensure she balances the business continuity with minimal disruptions and increases DPO. In addition, she has [managed] the tightening of our working capital requirements with such professionalism, and the results are showing in our working capital improvements on the AP metric. ❞ (Quote from Finance Director) Show less

Demonstrating my customer service skills, I greeted, welcomed, and helped visitors with professionalism and a warm smile. Handling incoming queries from multiple sources (e.g. in-person from guest and colleagues, emails, telephone, gate intercom), often simultaneously, my prioritisation and time-sharing skills were critical. Beyond core receptionist duties, I processed member applications, managed venue bookings and supported the Events Manager. ➤ Accomplishments:➊ Introduced a… Show more Demonstrating my customer service skills, I greeted, welcomed, and helped visitors with professionalism and a warm smile. Handling incoming queries from multiple sources (e.g. in-person from guest and colleagues, emails, telephone, gate intercom), often simultaneously, my prioritisation and time-sharing skills were critical. Beyond core receptionist duties, I processed member applications, managed venue bookings and supported the Events Manager. ➤ Accomplishments:➊ Introduced a new system for recording ‘guest’ visitors to improve the accuracy of data collection and month-end reporting efficiency.➋ Developed and documented defined processes in place to improve customer experience and ensure consistency across difference shifts. ➌ Examined the existing membership base to verify compliance with membership requirements, catalogued required documentation securely, and reconciled electronic and soft-copy records. Show less

Wundersight is a flexible, innovative and results-oriented developer of Renewable Energy projects. The Swaziland Industrial Development Company commissioned Wundersight to establish Wunder Solar I 850kW solar farm followed by Wunder Solar II, a large-scale solar project of 21.6MWContracted through Volve Investments (Pty) Limited, I delivered local project management for the ground-breaking solar project. As the project manager, I prepared and maintained the project plan… Show more Wundersight is a flexible, innovative and results-oriented developer of Renewable Energy projects. The Swaziland Industrial Development Company commissioned Wundersight to establish Wunder Solar I 850kW solar farm followed by Wunder Solar II, a large-scale solar project of 21.6MWContracted through Volve Investments (Pty) Limited, I delivered local project management for the ground-breaking solar project. As the project manager, I prepared and maintained the project plan, regularly reported progress to the Board and prepared ‘exception reports’ with recommendations to address issues or potential delays. Utilising my financial skills, I managed the project budget; this included updating costs at relevant stages of the project, identifying cost-saving opportunities, highlighting potential overage risks and forecasting the disbursement of funds. I appointed a local Technical Specialist with MV and renewable energy experience to co-ordinate and implement on-site works. This individual sourced the required equipment, material and other supplies through competitive quotation and tender processes. Show less

I established my own company, Volve Investments (Pty) Limited, seeking to apply the skills I had developed through my community development and engagement experience in the not-for-profit sector to support Swazi businesses to achieve sustainable growth. Volve, "a Consultancy that makes a real difference," focused on participatory process mapping and systematisation of key business functions through facilitation and engagement to achieve sustainable change.Some clients… Show more I established my own company, Volve Investments (Pty) Limited, seeking to apply the skills I had developed through my community development and engagement experience in the not-for-profit sector to support Swazi businesses to achieve sustainable growth. Volve, "a Consultancy that makes a real difference," focused on participatory process mapping and systematisation of key business functions through facilitation and engagement to achieve sustainable change.Some clients included: HYB Electrical (Pty) Limited, Power Line Investments (Pty) Limited and Wundersight (Pty) Limited Show less

HYB Electrical (Pty) Limited - a retailer & wholesaler supplying electrical products.I managed several crucial business functions including customer service, sales & marketing, inventory management, training & supervising employees. Responsibilities included overseeing all bookkeeping functions (e.g. AP, AR, banking, account/ledger reconciliations) & processing payroll. Accounting responsibilities included preparing month-end financial/management reports, filing statutory… Show more HYB Electrical (Pty) Limited - a retailer & wholesaler supplying electrical products.I managed several crucial business functions including customer service, sales & marketing, inventory management, training & supervising employees. Responsibilities included overseeing all bookkeeping functions (e.g. AP, AR, banking, account/ledger reconciliations) & processing payroll. Accounting responsibilities included preparing month-end financial/management reports, filing statutory submissions & preparing year-end work papers. Under my leadership, HYB Electrical became the first store in Swaziland to drastically change its layout with more stock 'front of house'. HYB Electrical fully embraced Facebook & Whatsapp to communicate with customers, affording a significant advantage over competitors. ➤ Accomplishments:➊ Significantly increased the company's revenue; increased sales 83% in 2016 compared to the previous comparable period. ➋ Introduced recognised credit controls & defined processes significantly reducing DSO. ➌ Increased COD/POS revenue to 55% of the total by focusing on marketing strategies promoting the business's retail element. ➍ Directed regular 'stock-takes' of over 2500 line items – reducing shrinkage to below 0.7% of annual turnover (average over 5 year period). ➎ Executed bar-coding and scanning functions of an accounting system to improve inventory management in terms of increased accuracy, efficiency, & productivity. ➏ Attained the company's first municipality Health Certificate by developing health & safety, emergency response, & well-being policies, plus associated training. ➐ Implemented multiple bonus-related sales targets to enhance employee motivation, increase revenue & turnover of 'slow-moving' inventory items.➑ Formulated a new system &documented defined process, in response to changes in border controls/importation procedures, ensuring reimbursement of GST paid in South Africa. Show less

Power Line (Pty) Limited - an electrical contracting company serving commercial, domestic, agricultural and industrial sectors.Through Volve, I managed business administration functions overseeing back-office workflows and supervising a small administrative team.. Accounting responsibilities included overseeing job-costing, invoicing and debtor management, also reconciling supplier accounts and processing payments. Inventory management included monitoring material allocation… Show more Power Line (Pty) Limited - an electrical contracting company serving commercial, domestic, agricultural and industrial sectors.Through Volve, I managed business administration functions overseeing back-office workflows and supervising a small administrative team.. Accounting responsibilities included overseeing job-costing, invoicing and debtor management, also reconciling supplier accounts and processing payments. Inventory management included monitoring material allocation and ensuring optimum stock quantities. I also prepared monthly payroll. I prepared monthly reports focusing on financial (e.g. expenditure against budget, cashflow forecasts) and non-financial performance (e.g. billable hours, vehicle usage, employee performance, compliance-related issues). I also submitted statutory returns, prepared year-end work papers and AFS, and managed a tax audit. I completed specific projects relating to business analysis, change management, compliance and policy development projects. ➤ Accomplishments:➊ Implemented a new cloud-based accounting information system incl development of standard work, adoption of internal controls, and employee training delivery. ➋ Secured savings over ZAR100,000 per month due to process mapping and redesign of critical business operations, accountability and approval flows and scheduled reconciliations. ➌ Implemented effective debt management controls (e.g. credit approval, trading terms, credit limits) to reduce time in the A/R cycle resulting in over 80% of debtor invoices settled within 30 days➍ Facilitated a cross-functional review of business processes and formulated standard operating procedures documenting the streamlined processes. ➎ Implemented a new 'open job' management system ensuring timely job completion, resulting in increased customer satisfaction. ➏ Introduced performance monitoring, linked to a monthly bonus, to improve efficiency, resulting in fewer unbillable units and less sub-standard work. Show less

SHAMBA, a not for profit organisation, partnering with communities to reduce poverty & the burden caused by HIV/AIDS. SHAMBA's seeks to empower disadvantaged women, children & young people in poor communities by providing pre-school education and promoting access to resources & services. Partnering with the NGO's Board, I play an instrumental role in the development, coordination & overall direction of SHAMBA's programme. I managed a team of staff and volunteers, and collaboratively… Show more SHAMBA, a not for profit organisation, partnering with communities to reduce poverty & the burden caused by HIV/AIDS. SHAMBA's seeks to empower disadvantaged women, children & young people in poor communities by providing pre-school education and promoting access to resources & services. Partnering with the NGO's Board, I play an instrumental role in the development, coordination & overall direction of SHAMBA's programme. I managed a team of staff and volunteers, and collaboratively with community members and other stakeholders, I developed full-scale project plans. My responsibility extended to defining project tasks and resource requirements and coordinating and executing specific projects to ensure consistency with SHAMBA's mission.Additional responsibilities included: skills transfer to subordinate staff & volunteers, managing external communications, planning and implementing fundraising initiatives within Swaziland & internationally, identifying stakeholders & determining their needs & expectations, establishing and maintaining partnerships to advance SHAMBA's mission, and preparing papers for Board meetings.➤ Accomplishments:➊ Established data management, monitoring and evaluation systems into the organisation's core operations enabling continuous robust review and analysis of activities.➋ Introduced food insecurity assessment into the organisation's appraisal of families' needs through Household Visits and Support and Welfare assessments.➌ Established a Help Fund a Preschool Place funding programme.➍ Raised awareness of NGO in-country and forged multiple new collaborativepartnerships. Show less

Guided young people, helping them to build life skills, develop healthy relationships and make decisions that are right for them. I planned and delivered generic and issue-based youth work sessions, in a range of settings including club based, detached, outreach and through the mobile provision, such as the Purple Bus and the Snack Wagon.

Additional responsibility including ensure the Council's compliance with its statutory duties per the Children Act and the Safeguarding Vulnerable Groups Act 2006 and promote best practice across community groups. I facilitated a cross-functional working group to promote the agenda across the authority and chaired a multi-agency forum involving keys stakeholders and partners including community groups. ➤ Accomplishments:➊ Established the country's first combined Safeguarding… Show more Additional responsibility including ensure the Council's compliance with its statutory duties per the Children Act and the Safeguarding Vulnerable Groups Act 2006 and promote best practice across community groups. I facilitated a cross-functional working group to promote the agenda across the authority and chaired a multi-agency forum involving keys stakeholders and partners including community groups. ➤ Accomplishments:➊ Established the country's first combined Safeguarding Children, Young People and Vulnerable Adult Policy, an approach later adopted by other local authorities. ➋ Developed a Child Protection and Safeguarding (CPS) Training Framework for District andBorough Councils. ➌ Delivered CPS training to over 50 District and Borough Council Designated Officers with specific CPS responsibilities and delivered training for over 250 individuals from the faith, public and voluntary sectors. Show less

I championed younger and older people's needs, ensuring consideration of these in local authority decision-making. Key priorities were enhancing engagement in the community, promoting health and well-being, and improving facilities and services. Understanding needs came through my excellent communication and interpersonal skills, plus consultation, facilitation and networking. Using my analytical skills, I synthesised local and national data. I formulated the Council's 5-year… Show more I championed younger and older people's needs, ensuring consideration of these in local authority decision-making. Key priorities were enhancing engagement in the community, promoting health and well-being, and improving facilities and services. Understanding needs came through my excellent communication and interpersonal skills, plus consultation, facilitation and networking. Using my analytical skills, I synthesised local and national data. I formulated the Council's 5-year Children and Younger Person's Strategy, and it's first Preparing for an Ageing Population Strategy. I formulated actions plans that secured delivery of the strategic plans, and I delivered these through and in partnership with cross-functional and multi-agency forums. My role required a solution-focused and creative approach, generating intrapreneurial initiatives. Success required utilising many skills; problem-solving, project management, commissioning, contract management, fundraising and partnership working. ➤ Accomplishments:➊ Established new Community Youth Work provision in 5communities, employing 6FTEYouth Workers (cost £250,000+ pa). ➋ Launched Journey to Work - a work experience programme for unemployed 18-24-year-olds, with over 70% of participants securing employment➌ Designed and implemented Mocktail Apprentice - an innovative alcoholintervention programme, endorsed by UK Government.➍ Ensured small budgets work hard' exceeding expected dividends - a health promotion budget of £9,000 delivered over £50,000 worth of intervention.➎ Secured £750,000+ grant funding, plus significant partner contributions and commercial sponsorship.➏ Motivated stakeholders to agree on a common objective, - managed multiple projects with over 35 partners.➐ Developed educational programmes including Children Can Do, RIGHTMOVE, and Sex, Drugs and Rock'n'Roll. Show less

I was seconded, on a part-time basis, to the Council's cross-functional LEAN 'Redesign' team. ➤ Accomplishments:➊ Led a "Redesign Team" to review and streamline the processes of the local authority's Personnel Department - resulting in more efficient working practices, with cost savings and team restructuring.

I engaged and liaised with younger and older people to ensure their views were known and facilitating their engagement in the local democratic processes. I actively consulted younger and older people to promote awareness of their needs to the Council and other stakeholders. The transport element of my role-related primarily to improving mobility and enhancing access to services through community transport solutions (e.g. dial-a-ride and community car schemes. Responsibilities include… Show more I engaged and liaised with younger and older people to ensure their views were known and facilitating their engagement in the local democratic processes. I actively consulted younger and older people to promote awareness of their needs to the Council and other stakeholders. The transport element of my role-related primarily to improving mobility and enhancing access to services through community transport solutions (e.g. dial-a-ride and community car schemes. Responsibilities include developing a relationship with existing providers, mapping and promoting provision and supporting schemes with their organisational needs (e.g. funding, volunteer recruitment, policy development). 𝗔𝗰𝗰𝗼𝗺𝗽𝗹𝗶𝘀𝗵𝗺𝗲𝗻𝘁𝘀:➊ Developed, implemented and managed Wheels2Work - a not for profit moped loan scheme, that helps young people get to place of employment, apprenticeships, or training, where no other form of transport is available. Show less

As secretary to multiple Council Committees and Working Groups, I delivered high quality secretariat, governance and administrative support. I prepared and disseminated agendas for meetings and produced minutes in line with the authority's established conventions. I presented information clearly and accurately, and properly recorded action points and critical decisions. Collaborating with colleagues, I facilitated with other democratic functions including administration of the… Show more As secretary to multiple Council Committees and Working Groups, I delivered high quality secretariat, governance and administrative support. I prepared and disseminated agendas for meetings and produced minutes in line with the authority's established conventions. I presented information clearly and accurately, and properly recorded action points and critical decisions. Collaborating with colleagues, I facilitated with other democratic functions including administration of the electoral and co-ordination of local government elections. Show less