Senior Financial Services Executive with 20+ years banking, operations/project management, data analysis & loan servicing experience. A results-driven leader that is an adaptive learner, attentive to detail, proficient in executing multiple deliverables simultaneously & collaborating efficiently with executive management, technology, vendors and stakeholders. Core loan system & workflow management acumen (ACBS, FiServ, Jack Henry, Salesforce, etc)Specific Skills Include, But Not Limited To: - Operations/Project Management - Wholesale/Commercial Loan Servicing- Staff Coaching/Development & Training- Performance Management- FDIC/SOX Regulatory Compliance- Recruiting/Talent Management- Vendor/Records Management - Oral/Written Communication- Quantitative Data Analysis - Innovation/Change Management - Forecasting & Production Scheduling- Domestic & Off-Shore Production Management- Quality Control/Assurance- KPI/Metrics Reporting- Conversion/Acquisition Management- Risk Mitigation & Remediation- MS Office (Word, Excel, PowerPoint, Visio)Key Career Accomplishments Include, but Not Limited To:- Successful leader of various loan operations teams, with direct/indirect oversight of key functions.- Managed team hierarchies with supervisors, team leads & transaction staff reporting directly to me.- Improved efficiencies of loan booking, servicing, file maintenance, quality control, GL balancing, & physical/electronic document management teams to reduce errors & meet/exceed operational goals & objectives.- Proficiently collaborate with staff, senior management, technology partners, compliance, interdepartmental partners & vendors to optimize reporting functionality, enhance data analytics, & streamline/automate operational processes.- Managed Fed BIC & FHLB pledging processes to improve bank liquidity & capital standing.- Performed monthly/quarterly self-assessments of key regulatory controls, reporting results to compliance committee- Successfully partnered with internal/external audit to identify process gaps, modify procedures, mitigate risks & remediate review findings.