Clarissa Eckart Email & Phone Number

Atlanta, Georgia, United States

Greater Atlanta Area

Responsible for the daily running and functions of a Commercial Landscape Architecture Firm.* Operations Management: Provide oversight for the daily business operations.* Accounting functions: Accounts Payable, Reconciling corporate American Express statements, Approving and paying Expense Reports, Invoicing, Accounts Receivable, Collections.* RFP and RFQ Proposal preparations.* Event Planning, Marketing and Business Development support.* Human Resources Management. Provide oversight for recruiting, on boarding, performance management, employee coaching, counseling and policy adherence.* Maintain Principals architectural licenses and professional associations, including ensuring continuing education is up to date.

Greater Atlanta Area

Responsible for managing the onboarding and full implementation of new customers on the ClockwiseMD software solution within a fast paced start up environment. Responsible for managing a portfolio of Urgent Care customers nationally to drive engagement and customer success.• Managed the transition from sales to delivery leveraging an agile and professional approach to align customer expectations under high-pressure timelines.• Defined and managed the project plan, timelines and goals for multiple concurrent kick-offs and implementations.• Configured ClockwiseMD solution to meet customer needs throughout the implementation lifecycle, ensuring that customer was knowledgeable and trained on the product.• Monitored progress and system utilization while analyzing trends and consulting with clients to ensure ongoing customer success. • Provided Account Management to up-sell customers on additional company products.Liaison between customers and ClockwiseMD development team to gather customer feedback to validate and prioritize new system capabilities and logic reconfigurations

Establish, grow and maintain profitability of two retail businesses, Little Cookies (founder) andSabot. Working creatively with limited budgets, the focus to apply traditional marketing initiativestogether with social media channels and relationship building has been a critical element to helpgrow these businesses.* Responsible for all aspects of running and maintaining a small business including sales,marketing, merchandising, buying decisions, inventory management and day-to-dayoperations.* Leading design, manufacturing, sales, and marketing while achieving profit within firstyear in business.* Building sales and distribution nationally by seeking and securing wholesale businessrelationships.* Create and execute special marketing events and promotions.

Responsible for building and growing relationships with major government healthcare accounts inorder to provide data driven solutions to reduce fraud and mitigate risk.* Successfully managed a book of business in excess of $5 million within the healthcarevertical of the Public Records Group.* Generated additional revenue sources by selling value-add solutions to existing clients.* Managed year-end contract negotiations and renewals.* Generated leads through sales calls and relationship-building activities with majorhealthcare accounts focusing on credentialing, identity proofing and fraud detection.* Provided product training to customers on multiple product lines.

Executed the business of outsourcing Medicare and Medicaid eligibility services to HealthcareOrganizations in an effort to recoup lost dollars and decrease the clients AR days.* Implemented operations that expanded company territory base by 25% and created anestimated $2.2 million in recurring revenues.* Created and fostered a supportive, problem-solving customer relationship with neworganizations top management to include CFO, Patient Accounting Director and BillingManager.* Responsible for the hiring, training and mentoring of new employees.* Identified unique revenue opportunities for each customer and recommendedcontractual changes to sales in order to maximize reimbursement to CEA.* Responsible for managing costs of the implementation investment.

Directed operations in one of 7 company districts; a territory consisting of 24 facilities, 30employees, a $1,000,000 budget and $4,500,000 in revenue.* Managed monthly P&L statements and prepared and managed budgets on a monthly,quarterly and annual basis.* Recruited and supervised all field personnel, conducted quarterly performanceevaluations and arranged training as needed.* Provided support to sales team as an operational consultant.* Prepared and presented weekly performance and production reports to seniormanagement.

Supported District Manager with accountability measures and weekly reporting.* Ensured quality assurance by assisting with recruitment and hiring as well as the trainingand mentoring of new employees.* Developed and executed agenda for quarterly district meetings.

Consulted onsite, servicing five hospitals in NW Atlanta while managing 3 of thosefacilities.* Developed and fostered relationships with community agencies.* Managed the relationship between Chamberlin Edmonds and hospital on an operationslevel in order to ensure client/product satisfaction.

Responsible for monitoring the daily routine and creating a safe environment for theadolescent and adult inpatient population in order to expedite course of treatment.

Psychology

Bachelor Of Arts, Psychology