Clarissa Short Email & Phone Number

Chicago, Illinois, United States

Reporting to the Account Solutions Manager, East Region, I have a direct impact on GATX’s ability to exceed our customer’s expectations and maintain our industry reputation as a leader in railcar leasing. Serving as the primary contact in dealing with customers for all activities related to the management and utilization of their GATX leased railcar fleet. Handling the customer railcar shopping process and using my understanding of railcar repairs and industry best practices to best serve my customer accounts. Working in cross-functional efforts to improve the customer experience.

Chicago, Illinois, United States

GATX is a long-standing, leading lessor in the rail industry. Established well over 100 years ago in 1898, GATX is now an international, well-respected name in the industry. Reporting directly to the the VP of Account Solutions, I work cross functionally on projects with several departments including Account Solutions, Mechanical Records, Contracts, and Fleet. Additionally, taking time to learn the ins and outs of service delivery and the anatomy of tank cars (as well as with other popular models in our fleet). Ensuring compliance and documentation is up to date in our system is a top priority in serving our long-standing customers.

Chicago, Illinois, United States

Tegus is a qualitative research platform for buy-side investors. Tegus Services facilitates one-on-one phone conversations between leading investors and experts. Our experts enjoy engaging with leading investors, sharing their expertise, and keeping their finger on the pulse of what is happening in the market. Experts are paid for their time at a rate confirmed prior to the call.As an analyst I sourced and prospected industry experts for customers on critical, time-sensitive projects. Creatively investigated, identified, and sourced industry information and experts using various tools like Lusha, Nymeria, and Sales Navigator. Contacted top decision-makers and C-level executives across industries via LinkedIn, email, and phone calls. Connected investors with these decision-makers to help them make the best-informed decisions. Took ownership of multiple projects simultaneously in a high pressure, performance-drive environment.

Chicago, Illinois, United States

Coyote Logistics is a leading 3PL (third party logistics) provider based out of Chicago. Coyote is a fast paced, high volume company that connects companies needing goods transported either down the road or across the country. Coyote connects eager, and reliable drivers with critical customer loads.My role as a customer relations coordinator fell under the enterprise operations umbrella at Coyote where JM Smuckers was the primary client our team serviced. The team of 8 that I was a part of used a lean style of management to categorize the client's needs into 6 buckets that we then take ownership of. My role in that process was to track shipments from their entrance into the system, to when they’re picked up at their shipping origin and to keep the customer informed of any and all issues / delays. Quick thinking, multitasking, and problem solving are skills that I used each and everyday since our client had upwards of 50-200 shipments that we handle daily. During Q1 of 2021 we exceeded our gross margin goal by 179%.

Iowa City, Iowa Area

The Tippie College of Business at The University of Iowa is a top business school that encourages studious high school applicants to apply to direct admission into its business program if they meet the high GPA and ACT scores. I had the honor to be a direct admit when I attended and was mentored through the transition with a weekly seminar course by upperclassman, high achieving students. I was then selected to teach that same seminar class alongside my peers and academic advisors for 2 wonderful fall semesters when I was an upperclassman. In these seminars, we worked to build functional time management and organizational skills that students would need to succeed in the challenging course work that was to come in their up coming college years. Campus resources and opportunities were introduced as well in an effort to make campus feel like home.

Chicago, Illinois

Air Spares Unlimited is a female founded, airplane landing gear supplier. My role's responsibilities included providing support to the Administrative Coordinator and Chief Organizational Operator. Taking lead on the planning and implementation of a company-wide social media strategy was a large project I had responsibility over. Support tasks included assisting with data entry necessary for billing and record keeping purposes, maintaining file organization, preparing for meetings and events and assisting with operational communication. Social Media tasks included preparation of initial reports and industry research, helping leadership determine a well-defined strategy and then managing/posting content on multiple social media platforms as needed.

Iowa City, Iowa Area

Organize and prepare product for distribution to all campus quick-service locations. Fulfill upwards of 5 large orders in each 3 hour shift.

Iowa City, Iowa Area

Collected over 50 email addresses from University of Iowa students interested in the product over one week. Utilized Social media and acquired credibility to influence potential customers.

Des Moines, Iowa

Developed a knowledge in warehouse function and product returns. Assisted supervisor in developing a more efficient way of managing inventory. Effectively sorted upwards of 300 pieces of product each day.

Des Moines, Iowa Area

Lead groups consisting of 4-18 children in daily activities while correcting behavior and making safety a top priority. Train new staff on procedure and expectations. Excelled in customer service and communication with parents.

Bachelor'S Degree, Management

Bachelor'S Degree, Marketing

Certificate, Event Planning

Worked with teams to plan and execute fundraisers that raised awareness and funds crucial to the success of Iowa City based businesses.