Faye Johnson, Ma (She/Her) Email & Phone Number

Waycross, Ga, Us

Waycross, Georgia, United States

*Directly responsible for dealing with the local union (USW). First point of contact for employee relations issues. Involvement includes problem solution and avoidance, answering written grievances, counseling the Service Center Manager, Leadership Team, salaried staff and the Supervisors on all labor-related matters and ensuring compliance with the overall labor strategy.*Directs investigations of complaints, grievances and breaches of company policies. Summarizes facts for presentation to… Show more *Directly responsible for dealing with the local union (USW). First point of contact for employee relations issues. Involvement includes problem solution and avoidance, answering written grievances, counseling the Service Center Manager, Leadership Team, salaried staff and the Supervisors on all labor-related matters and ensuring compliance with the overall labor strategy.*Directs investigations of complaints, grievances and breaches of company policies. Summarizes facts for presentation to upper management and Chicago. Makes recommendations on the appropriate course of action. Handles first and second step grievances and supports HR Director with third step, arbitration and bargaining preparation as needed.Operational ExcellenceManage, communicate and guide programs that support the business. Generate strategies that enhance engagement, attraction, development and retention of employees. Administer provisions of company policies and guidelines; counsel management to ensure compliance.Act with integrity. Model the values of our Code of Conduct.Assist in analyzing business issues, personnel placement, and other strategic issues with the Service Center Manager and salaried staff.*Responsible for overseeing all aspects of administration for employees, employee counseling, insurance and pension coordination, recruiting and hiring, payroll, EAP, tuition aid, etc.Talent and Performance Management/ Organizational DevelopmentDevelop, manage and support programs that ensure professional development of employees across the organization.*Provide support, strategies, feedback, and coaching for employees and managers with regard to jobs and performance. Partner with business leaders to provide ongoing performance management support and guidance. Strive for Continuous Improvement.Assist in the development and implementation of training initiatives, policies and procedures that support the business. HR Liaison for DEI projects. Show less

Cleveland, Ohio

• Responsible for two company locations on internal consultant to assist leadership and employees on identifying and resolving conflicts.• Conducted thorough employment-related internal investigations with union and non-union team members and/or departments and identify appropriate resolution including, (PIP) Performance Improvement Plan disciplinary actions, and/or separations. • Ensures compliance and completion of ACA/FMLA/ADA/PLOA accommodation process; HRIS… Show more • Responsible for two company locations on internal consultant to assist leadership and employees on identifying and resolving conflicts.• Conducted thorough employment-related internal investigations with union and non-union team members and/or departments and identify appropriate resolution including, (PIP) Performance Improvement Plan disciplinary actions, and/or separations. • Ensures compliance and completion of ACA/FMLA/ADA/PLOA accommodation process; HRIS compliance.• Responsible for internal and external legal resources to investigate and respond to government agency claims including, but not limited to EEOC charges of discrimination, harassment or retaliation.• Trained leadership on how to write and issue disciplinary actions.• Responsible for all exit interviews; monitors departmental metrics to identify turnover trends and makes recommendations. • Special projects for Food/Beverage and Stewarding department• Promote employee engagement to create an efficient and conflict-free workplace.• Responsible for hearing union grievances, and mediations.• Responsible for company unemployment claims, and hearings. Show less

Mayfield Heights, Ohio

• Responsible for recommending solutions on high turnovers, trained management team on contracts and internal investigation.• Worked with legal department on FMLA/ADA/PLOA, to ensure compliance.• Responsible for developing team communications, assisted with Physicians deposition hearings.• Handled disciplinary actions, and separations.• Interviewed/hired, conducted new hire training orientation.

Cleveland, Ohio

• Prepared redline Union Contracts, scheduled grievances, and mediations for union employees.• Represented the company for unemployment claims and hearings. • Uploaded and maintained weekly employment requisitions on company website.• Composed department communication for weekly and monthly meetings.• Assisted with recognitions for yearly service anniversaries for all employees.

Master Of Arts - (Ma), Organizational Management Specializing In Human Resource Management, 4.0

Bachelor Of Science (Bs), Business Concentration In Management, 2.94

Associate Of Arts (Aa), Business Administration, 2.92

Management Certificate, Management Intensive Level I

High School Diploma, General Studies