Clarissa T. Email & Phone Number

Austin, Texas, United States

- Assist team by generating correspondences to various parties such as the injured worker, policyholder, attorney, or medical facility on a claim file- Print, fold, and mail out letters with maximum efficiency and timeliness while ensuring all information being sent to parties involved is accurate- Import and allocate letters to correct claim file- Document claim file notes to reflect the completion of a task in a clear and concise manner- Prepare medical and attorney packets containing confidential information and send out to appropriate contact via ideal method (e.g. OneDrive, Fax, Mail)- Promptly reply to customers by answering phone calls and emails to ensure excellent customer service is provided- Assure DWC guidelines are abided by when necessary- Collaborate and communicate with team about process changes and any inconsistencies within role

Austin, Texas, United States

- Identify, arrange, and route sensitive documentation accurately- Assign documents to correct item type- Index labeled documents with corresponding claim number- Scan large batches of documents into preferred queue- Count, sort, and open mail in a timely and organized manner

Bulverde, Texas, United States

- Entered required documentation into Youth Care software- Provided basic needs of hygiene, nutrition and clothing to each youth- Counseled youth through personal problems using techniques in accordance with regulatory agencies- Ensured safety and supervision of youth at all times

San Marcos, Texas, United States

- Coordinated lesson plans with assigned Program Facilitator- Interacted with and observed pregnant and parenting teens in a classroom setting- Assisted school social workers to provide comfortable environment for students- Logged attendance and took observational client case notes