Clark Davidson Email & Phone Number

Austin, Texas Area

Passion outside of professional work - design and fabricate custom-steel bicycle frames, forks, and stems.

Austin, Texas Area

• Program managed a multi-million-dollar initiative to redefine and modernize product taxonomy, customer experience, and website infrastructure.
• Redefined the structure and methodology for website analytics team to become a trusted provider for analytics incite to the business.
• Held a leadership role with Software Product Marketing and R&D teams to build the foundational infrastructure that integrates software products and website.

• Managed multiple large scale eCommerce initiatives
• Developed a complex product bundling web interface solution which integrated directly into Oracle ERP system, which produced $10 million in revenue during the first year in production.
• Created the project management/scrum training course and successfully trained over 75 Business Analysts.

• Successfully managed all web integrations during a large CRM/ERP/Database upgrade.
• Converted off-line print documentation repository to searchable on-line web solution.

• Responsible for the analysis, operations, and delivery of NI’s on-line product configurators that handled over half of National Instruments business.

• Managed three large-scale GM projects (2,000 hour plus): -Saturn Certified Used Vehicle Program -GM Canada Certified Used Vehicle Program -Saab Certified Used Vehicle Program
• Assisted in contract development and negotiations for the GM Certified Used Vehicle (GMCUV) Business Process Outsourcing Contract.

• Utilized the SDLC methodology for numerous large-scale GM project deployments including Hummer Certified User Program, integration with third party vendors, database and reports reconciliation, dealer realignment and.
• Responsible for business analysis, estimation, deliverables definition, resource allocation, and adhering to project plans and budget from inception through delivery.
• Served as a technical and functional resource on the GMCUV Application, DMi legacy applications, and project management processes from project estimation through conception to deployment.
• Managed all product implementations and change controls.
• Prepared client status reports, identified and mitigated risks and issues.

• Worked directly with clients, development team, and project management to identify, define, and improve current products and applications through requirement management.
• Responsible for external and internal software functional specification documents including multiple GM, Jaguar Land-Rover, and Carfax projects.
• Served as a technical resource and subject matter expert for Client Services Team on Data Management System (DMS) extraction, internal data processing methods, database structures, client products and applications.
• Facilitated training to customers and internal staff on project releases and change control deployment.

• Acted as the primary point of contact and resolution for projects including GM Dealer’s Choice, GM Phase II, GM Customer Contact System, Sonic, Netlab, Drive Chicago, Adesa Auctions, Rastar-Lexus Digital Marketing.
• Managed client change controls, as well as validated client monthly billing.
• Directed eight support team staff members on daily account operations. Managed the team’s adherence to the customer service agreement, identified training needs, and performed quality reviews.
• Prepared weekly account status reports for clients and DMi management.

• Supported numerous daily projects including MarketDrive, Aon, Toyota, and Sonic.
• Directly supported two technically intensive research projects for EDS and Sonic, which required the research, location, and extraction of all data types (Inventory, Sales, Service, Parts, Employee, and Accounting) for.
• Trained new associates and recommended improvements to existing processes.

• Supported daily external inventory, image processing, and lead management applications.
• Responsibilities included the troubleshooting of failed dial and load processes, processing new work orders, dealer re-enrollments, and maintaining accurate records of all contact with the dealerships, clients, and.
• Wrote Kermit modem dial scripts to extract data.

• Created and managed $1.5 million inventory database.
• Independently designed specific coding system in compatible with UPC product recognition and serialized bike database.

• Responsible for the supplemental reading material in the course.
• Created lesson plans, lectured on the reading assignments, proctored exams, and graded writing assignments.

• Cleaned, photographed, and computer imaged archeological remains and artifacts.
• Coordinated ten work-study students in artifact processing.
• Archived materials to a database from archeological sites including: Mammoth Park (Oregon); Cramer (Montana); Seven Neanderthal Cave art sites (France).

Applied Anthropology

Completed 45 hours toward Master’s Degree in Anthropology. Awarded Teaching Assistantship - Spring Quarter 1998.

History / Anthropology

Dual Major: BA in Anthropology and History Magna Cum Laude Distinguished Student 1994-1997 Dean’s List Fall 1994 Phi Eta Sigma Freshman.

It Project Management Course