Business Needs Assessment.Change Leadership.Continuous Improvement.Cost Reduction & Elimination.Cross-Functional Leadership.Organizational Alignment.Policy & Procedure Development.Process Redesign & Improvement

Deliver hands-on leadership in the development of compelling media material that enhances users’ ability to live out their basketball dreams by offering them a web-based virtual world as an athlete, coach, or journalist. Direct a team of 15 media specialists in creating pre- and post-game interviews and other segments on the Discord platform.Key Achievements• Recognized for outstanding writing, basketball knowledge, and vison by earning a promotion from individual social media creator to program director accountable for all media.• Contributed significantly to an increase in user numbers from 300 to 900 over the past 9 months by creating compelling media that generated word-of-mouth growth. Developed content and planned schedules.• Viewed as major player on plans to expand from high school league to college and then professional.

- Spearhead sales operational support and coordination for a leading healthcare staffing firm specializing in locum tenens placements nationwide.- Collaborate closely with the sales team to streamline processes, improving efficiency and productivity in matching qualified healthcare professionals to temporary positions.- Manage and analyze sales data to optimize strategic decision-making and support business development initiatives.- Provide training and support to sales staff on CRM systems and other sales tools, ensuring accurate data entry and utilization.- Create and monitor performance metrics to track and report on sales activities, identifying opportunities for improvement and growth.- Assist in the development and implementation of sales strategies, marketing plans, and promotional materials tailored to the locum tenens market.

Have excelled in two contract positions simultaneously.Sales Agent, Symmetry Financial Group, 11/2022-Present - Cold call prospective clients to promote life and health insurance policies that best match their needs and budgets.Customer Service Representative, Intuit, 12/2022-5/2023 - Deliver information and support to customers related to company's products and services. Document caller information into Salesforce. Operated effectively within remote work setting.

- Drive and manage sales efforts as a key member of the 3PL sales team, specializing in freight and logistics solutions for a diverse range of clients.- Develop and execute strategic sales plans and initiatives to achieve and exceed revenue targets and business objectives within the logistics sector.- Identify and cultivate new business opportunities through market research, prospecting, networking, and cold calling, expanding the company's client base.- Build and maintain strong, long-term relationships with clients, understanding their unique supply chain needs and providing tailored logistics solutions.- Collaborate with internal teams, including operations, customer service, and finance, to ensure seamless service delivery and a high level of customer satisfaction.- Conduct in-depth analyses of clients' logistics and supply chain processes, identifying areas for improvement and providing consultative sales expertise.- Prepare and deliver compelling sales presentations, proposals, and contracts, effectively communicating the value and benefits of the company's services.- Negotiate contract terms and pricing agreements, ensuring mutually beneficial outcomes for both the company and clients.

Served with distinction in three increasingly more accountable roles for nonprofit summer camp program. As Staff Advisor, optimized motivation and performance of 120 counselors aged 18-22 and other staff by arranging recreational activities, scheduling time-off, and resolving interpersonal conflicts.As Head of Recruiting, secured employment of 100 new or returning staff through networking and relationship building, interviewing, and attempting to match staff with their target positions. As Unit Head, managed a team of 20 counselors for unit with campers aged 8-12, planning activities, delegating tasks, and troubleshooting problems.Key Achievements• Recognized as “go-to” person for understanding the responsibilities of all staff roles, promoting the program externally to both prospective staff and campers, and providing crisis management.• Gained expertise in logistical operations, including use of Microsoft Excel spreadsheets for scheduling and workflow management and maintaining a database of essential information regarding staff and campers.CAREER NOTE: Began time with URJ Henry S. Jacobs Camp as Assistant Director of Operations and Camp Counselor.