Bob Clark Email & Phone Number

Calgary, Ab

Clients include:Alberta Electric System Operator (AESO) - Infrastructure and operational support of large RHEL and Solaris environments. Virtual and physical server provisioning and planning (ESX). ITIL standards with strict control for electric industry. Ongoing vendor management and datacenter maintenance.Connect Engineering - Remote and onsite Linux server and NAS support. Assisted with identity management and AD integration.Green Light Communications - Installation and… Show more Clients include:Alberta Electric System Operator (AESO) - Infrastructure and operational support of large RHEL and Solaris environments. Virtual and physical server provisioning and planning (ESX). ITIL standards with strict control for electric industry. Ongoing vendor management and datacenter maintenance.Connect Engineering - Remote and onsite Linux server and NAS support. Assisted with identity management and AD integration.Green Light Communications - Installation and build out of dev/prod VMware infrastructure. Development of autoconfiguration scripts for deploy/setup. Netapp storage capacity update. Ongoing support as needed. Show less

Calgary, Canada Area

Server infrastructure support in mixed RHEL, SuSE and Unix environment. Management of physical and virtual resources as well as storage administration with Netapp appliances. Operational support of PCI and SOX compliant environments.

Volunteer web and promotional work for the Fig Tree Foundation includes website updates and print production. Completed introductory video of organization as well as managed online presence.

Calgary, Canada Area

Infrastructure support in a high volume, 24/7 trapped environment.Troubleshooting hardware issues and dealing with appropriate vendors andtechnicians. Fast response and follow through with incident creation, change controlsand service restoration.

Responsible for server and workstation administration in a mixed Windows, Mac and Linux environment. Assisted with deskside support for day-to-day application / network issues in local and remote offices. Managed, troubleshot and quality assured the release and final deployment of .NET apps and sites.

Provided end-user multiplatform support, local network and server administration. Assisted with web development on LAMP style applications for stakeholder companies. Regular website and database maintenance for high-traffic social networking site. Domain management and DNS duties with multiple service providers. Acquisition of hardware, software and services from various vendors.

Provisioned, configured and supported Linux and Windows workstations and servers. Built VM and application servers for QA and development environments. Maintenance and retirement of older UNIX / AIX hardware. Managed inventory and software releases. Regular contact with major vendors for equipment purchases. Maintained regular local and offsite backups.

Provided a range of technical troubleshooting and problem solving solutions for a full spectrum of business clients. Onsite and on-call support, server maintenance and upgrades, network wiring and ranges of web development was included. Managed time and accounting effectively.

Implemented a tech department and structured network. Provided user and network support. Installed and wired new remote server rooms in eastern Canadian offices. Developed and deployed upgrades for corporate websites.

Delivered client connection support, email and network troubleshooting in a high-volume inbound call center. Regular email help desk and support for dial-up and ADSL clients. Conducted beginner instructional seminars on internet usage.