Sarah Clark Email & Phone Number

Database Management‣ Creates and troubleshoots end-user website forms and tasks to streamline data collection and record management.‣ Develops event registration processes and and manages related database updates.‣ Supports integration of the organization's new learning management system.‣ Collaborates with all departments to move existing, external processes within our database and existing technologies.‣ Collaborates with other departments to centralize data collection and tracking and minimize external processes.‣ Creates data queries and assists staff with editing and troubleshooting.Technology Support‣ Serves as the primary responsible party for end-user website forms support.‣ Maintains and updates user guides and manuals for Delta Gamma web applications.‣ Stays current on technology trends, both inside and outside the fraternity/sorority community, and identify user needs.Technology Training‣ Serves as primary responsible party for developing training.‣ Identifies gaps in technology training and supplementary resources and recommends solutions.Project Management‣ Serves as the primary point of contact for any end-user website enhancement requests.‣ Identifies opportunities for ongoing end-user website enhancements.‣ Supports organization’s transition to cloud-based technologies such as Microsoft 365.

Columbus, Ohio, United States

Technology Support‣ Served as the primary responsible party for end-user website support.‣ Created forms and tasks used within end-user website to streamline data collection.‣ Maintained and updated user guides and manuals for web-based technologies.‣ Stayed current on technology trends, both inside and outside the fraternity/sorority community, and identify user needs.‣ Created data queries and assists staff with editing and troubleshooting.Technology Training‣ Served as primary responsible party for developing training.‣ Identified gaps in technology training and supplementary resources and recommended solutions.Project Management‣ Served as the primary point of contact for new end-user website projects or enhancement requests.‣ Served as the primary point of contact for any end-user website inquiries from volunteers, working groups, committees and/or staff.‣ Identified opportunities for ongoing end-user website enhancement.

Upper Arlington, Oh

‣ Promoted within a year for exceeding performance goals and demonstrating ability to learn and adapt quickly‣ Managed team of three fellow specialists; coordinated weekly meeting and disseminated progress updates to relevant stakeholders‣ Oversaw 58+ subsidiary groups in the areas of operations, policy & procedure, risk management, and training & development‣ Copy-edited quarterly magazine distributed to 200,000+ constituents ‣ Served as project lead on two simultaneous projects that impacted the operations of all 152 subsidiary groups‣ Established and maintained collaborative working relationships with stakeholders at each level of the organization‣ Extended exceptional customer service to interested parties, responding to an average of 2,000 emails a month‣ Contributed to organizational rebrand efforts; ensured document revisions were in alignment with brand guidelines

Upper Arlington, Oh

‣ Oversaw 56 subsidiary groups across 17 states in the areas of operations, risk management, and training and development‣ Worked collaboratively with University staff to ensure subsidiary group consistently meets University expectations‣ Managed response to incidents and crises and oversaw followthrough to ensure it was consistent and appropriate to the severity of the concern‣ Maintained relationships with stakeholders at all levels of the organization‣ Facilitated functional and leadership trainings for groups of at least 20 participants

Columbus, Ohio Area

‣ Catalogued, organized, and filed archival photos, artifacts, and documents‣ Generated and organized electronic files of archival photos, artifacts, and documents‣ Researched and gathered histories, photos, and artifacts for use in publications and social media posts

Bachelor Of Science - Bs, Honors, Business Administration And Management, General

Activities and Societies: University of Delaware Honors College | Sexual Offense Support (SOS) student advocate | Equestrian Team | Delta.

Education record

Study Abroad, June 2017 - July 2017 ‣ Broadened cultural knowledge by spending five weeks exploring the Republic of Ireland, Northern.