SUMMARYRespected and talented Software Engineer with proven problem-solving, process improvement and project management skills. Committed to quality and thoroughness. Provides exceptional customer service through accurate analysis of needs and proposing effective alternatives for resolution. Excellent people skills. Focused on integrity and reliability. Experienced in global / trans-national work and cultural experiences. Key skill areas include: • Customer Service• Application Design/Testing• Business analysis• Data Base design• Change management• Prototyping SELECTED ACCOMPLISHMENTS• Conducted business analysis for trans-national projects resulting in quality project requirements that satisfied customer needs.• Identified processes improvement requirements and effectively worked with key players to successfully implement needed changes and achieve desired objectives.• Provided exceptional customer service by accurately identifying needs and proposing effective alternative solutions.• Ensured quality of data and application of standards to maintain excellence in quality and performance standards.• Successfully piloted organization and documentation of project requirements by using a new commercial requirements management tool.• Developed computer-based enterprise applications for trans-national / global implementation used by internal scientists resulting in cost and productivity savings. SPECIALITIES• Application Development Background in VB6, VB.NET, ASP.NET, C#.NET, VBA, HTML, XML, VSTO• Database Background in Oracle, SQL Server, MS Access• Design Background, N-Tier, Object Oriented, Agile• Unit Testing, System Testing, UAT• 3rd party tools: Infragistics Chart and Net Advantage Grid control for windows• Familiar with: MQSeries, reading Log files, Crystal ReportsContact at: claudeh@nc.rr.com
Listed skills include Visual Basic, Vba, Software Development, Sql, and 25 others.
