Vanessa Gonzalez Email & Phone Number

North Carolina, United States

High Point, North Carolina, United States

My role as an intern turned employee for a small business concluded with being: •Responsible for creating invoices for all work performed to bill customers•Effectively submitted final invoices to each customer and ensure that any outstanding balances are collected• Accountable for the record keeping of all invoiced customers• Ensure to schedule all prospect client consultations and follow up with them to confirm they received the proper customer service and help guarantee a contract•Reliable for completing all employee’s timesheets and processing payroll

High Point, North Carolina

• Responsible for providing an exceptional customer experience through offering assistance when needed• Ensure that the product is on the floor and priced appropriately, and all customers have a quick and efficient cash wrap experience• Effectively stock, clean, and lock up merchandise• Knowledgeable about the product and services, along with prices• Attentive to customers details to ensure a better experience and service• Product knowledge when promotions change whether its weekly, monthly, or yearly• Guide the customer in a fairly matter to avoid complications

High Point, North Carolina

• Prepared tables for customer use, including rearranging seating and tables to accommodate large groups.• Managed in-person and telephone guests’ inquiries, take-out orders, and reservation bookings.• Delivered exceptional customer service by greeting and seating customers quickly and professionally.• Effectively helped servers clean their tables in order to seat guests quickly.

High Point, North Carolina

• Assisted and greeted customers to their tables, accompanied by their menus and silverware• Effectively answered take-out orders over the phone, as well as kept track of reservation bookings.• Managed payments by approving checks; accepting credit cards, calculating and issuing To-Go orders• Provided excellent wait service to ensure satisfaction