Vanessa Gonzalez Email & Phone Number

North Carolina, United States

High Point, North Carolina, United States

• My role as an intern turned employee for a small business concluded with being:
• Responsible for creating invoices for all work performed to bill customers
• Effectively submitted final invoices to each customer and ensure that any outstanding balances are collected
• Accountable for the record keeping of all invoiced customers
• Ensure to schedule all prospect client consultations and follow up with them to confirm they received the proper customer service and help guarantee a contract
• Reliable for completing all employee’s timesheets and processing payroll

High Point, North Carolina

• Responsible for providing an exceptional customer experience through offering assistance when needed
• Ensure that the product is on the floor and priced appropriately, and all customers have a quick and efficient cash wrap experience
• Effectively stock, clean, and lock up merchandise
• Knowledgeable about the product and services, along with prices
• Attentive to customers details to ensure a better experience and service
• Product knowledge when promotions change whether its weekly, monthly, or yearly

High Point, North Carolina

• Prepared tables for customer use, including rearranging seating and tables to accommodate large groups.
• Managed in-person and telephone guests’ inquiries, take-out orders, and reservation bookings.
• Delivered exceptional customer service by greeting and seating customers quickly and professionally.
• Effectively helped servers clean their tables in order to seat guests quickly.

High Point, North Carolina

• Assisted and greeted customers to their tables, accompanied by their menus and silverware
• Effectively answered take-out orders over the phone, as well as kept track of reservation bookings.
• Managed payments by approving checks; accepting credit cards, calculating and issuing To-Go orders
• Provided excellent wait service to ensure satisfaction