Coordinated administrative tasks including managing accounts, bookkeeping, employee payroll and payment of other services; responsible for generating monthly expense reports

• Provided consular protection and assistance to Hondurans in vulnerable situations and their families for the repatriation of Honduran migrants who died abroad. • Conducted +20 weekly interviews with Honduran citizens in case of deportation and manage over 30+ daily emergency appointments. • Assisted over 25+ shelters and child support programs in NY, NJ, PA, CT and VA in identifying children who do not have identification for reunification purposes

• Managed and created content for social networks (Facebook, Instagram and Twitter) using HubSpot, leading to 80% growth in social media followers and impressions and 60% growth in student enrollment.• Developed 20+ email marketing campaigns, building a strong subscriber base of more than 5,000 subscribers.• Authored and developed communication products: monthly bulletin, quarterly digital magazine on WordPress, designed promotional products for academic programs and events such as brochures, posters, and others using Canva, Adobe Illustrator, and Photoshop. Updated the web page in the Recent News section.• Captured photo, video, and live stream for events, support in graphic material design for social media posts.• Analyzed and produced growth reports, analysis of statistics, and compliance with KPIS on a quarterly basis.

• Introduced a communication strategy for the Federation that was eventually used by all 100+ affiliated NGOs. • Conceptualized the Institutional Memory project in Adobe InDesign, a compilation of all their projects in the year for their donors, highlighting the contributions of donors, resulting in 100% donor retention.• Designed multimedia content for institutional projects including photos, videos, magazines, and WordPress.• Managed the Federation’s Social Networks and conducted daily media monitoring of TV news and newspapers, summarizing the most important news for the senior managers to keep them informed.• Created advertising products (banners, leaflets, posters, etc.), and informative communications (newsletters, press releases, and reporting aids) used in the organization of fundraising campaigns and events